Ben Knecht
Sandy,UTAH
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Vector Control Technician
Salt Lake City Mosquito Abatement District
06.2025 - Current
- Assisted in new equipment commissioning by ensuring seamless integration with existing control infrastructure.
- Coordinated with multiple staff departments to negotiate and facilitate assigned commitments.
- Optimized equipment performance through the calibration and tuning of advanced control loops.
- Implemented integrated pest management strategies that reduced reliance on chemical controls while maintaining desired results.
- Improved customer satisfaction by promptly responding to inquiries and providing updates on treatment progress.
- Maximized effectiveness of treatments with timely scheduling of applications based on weather conditions and pest life cycles.
- Increased efficiency by optimizing application techniques, using equipment such as sprayers and spreaders.
- Assisted in decision-making processes regarding pesticide selection, taking into account efficacy against target pests and potential environmental impacts.
- Ensured public safety by adhering to label instructions and restrictions during pesticide applications.
- Reduced pesticide waste by accurately calculating and mixing required amounts for each application.
- Minimized risk of pesticide exposure by wearing appropriate personal protective equipment during applications.
- Maintained detailed records of pesticide applications, ensuring regulatory compliance and accurate tracking of treatments.
Sales Associate
Red Balloon Toy Shop
10.2023 - 06.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Jordan High School
Sandy, UTSkills
- Dependable and reliable
- Clean driving record
- Preventative measures
- Equipment maintenance
- Data entry
- Service sales
- Communicative and articulate
- Time tracking
- Dedicated and driven
- Reporting and documentation
- Valid Utah driver's license
- Adaptable
Accomplishments
- Awarded 1's at state Solo and Ensemble in 2023, 2024, and 2025
- Awarded 1's at state Large Choir in 2022, 2023, 2024, and 2025
- State Jazz Band Qualifier
Certification
- Pesticide Applicator License - 2025 to 2028
Timeline
Vector Control Technician
Salt Lake City Mosquito Abatement District
06.2025 - Current
Sales Associate
Red Balloon Toy Shop
10.2023 - 06.2025
Jordan High School
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