Ben Kostorowski
Pullman,WA
Summary
Proven assembler at Schweitzer Engineering Laboratories, adept in Microsoft Excel and demonstrating exceptional problem-solving abilities. Increased production efficiency significantly, while fostering team collaboration and customer loyalty. Balances technical proficiency with strong interpersonal skills, ensuring high-quality outcomes and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Assembler
Schweitzer Engineering Labatories
Pullman, WA
06.2023 - Current
- Increased production efficiency by assembling components quickly and accurately.
- Demonstrated flexibility by becoming certified in several work processes throughout the factory
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Golf Shop Attendant
Sun Willows Golf Course
Pasco, WA
04.2022 - 08.2022
- Assisted golf professionals with various tasks, including tournament preparation and execution.
- Collaborated with other team members to ensure smooth operation of the golf shop during peak times and special events.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
Customer Service Representative
Walgreens
Richland, WA
03.2021 - 08.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Management Information Systems
Washington State University
Pullman, WA12-2025
High School Diploma -
Richland High School
Richland, WA05-2020
Skills
- Assembly and production
- Microsoft excel
- Microsoft word
- Problem-Solving
- PowerBI
Timeline
Assembler
Schweitzer Engineering Labatories
06.2023 - Current
Golf Shop Attendant
Sun Willows Golf Course
04.2022 - 08.2022
Customer Service Representative
Walgreens
03.2021 - 08.2021
Bachelor of Science - Management Information Systems
Washington State University
High School Diploma -
Richland High School