Ben Kostorowski
Pullman,WA
Summary
Proven assembler at Schweitzer Engineering Laboratories, adept in Microsoft Excel and demonstrating exceptional problem-solving abilities. Increased production efficiency significantly, while fostering team collaboration and customer loyalty. Balances technical proficiency with strong interpersonal skills, ensuring high-quality outcomes and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Assembler
Schweitzer Engineering Labatories
06.2023 - Current
- Increased production efficiency by assembling components quickly and accurately.
- Demonstrated flexibility by becoming certified in several work processes throughout the factory
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Golf Shop Attendant
Sun Willows Golf Course
04.2022 - 08.2022
- Assisted golf professionals with various tasks, including tournament preparation and execution.
- Collaborated with other team members to ensure smooth operation of the golf shop during peak times and special events.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
Customer Service Representative
Walgreens
03.2021 - 08.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Management Information Systems
Washington State University
Pullman, WA12-2025
High School Diploma -
Richland High School
Richland, WA05-2020
Skills
- Assembly and production
- Microsoft excel
- Microsoft word
- Problem-Solving
- PowerBI
Timeline
Assembler
Schweitzer Engineering Labatories
06.2023 - Current
Golf Shop Attendant
Sun Willows Golf Course
04.2022 - 08.2022
Customer Service Representative
Walgreens
03.2021 - 08.2021
Bachelor of Science - Management Information Systems
Washington State University
High School Diploma -
Richland High School
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