Ben Lance
Raleigh,NC
Summary
Resourceful, with a background in effective teamwork, process supervision, and operational oversight. Background showcases strong communication skills, and ability to foster relationships with members of the community and in the workplace.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Junior Supervisor
Aquatic Management Group
Raleigh, NC
04.2025 - 09.2025
- Facilitated training sessions for 10 different teams of lifeguards.
- Provided assistance to the supervisor on a day-to-day basis.
- Self-managed weekly inspection schedule
- Ensured compliance with safety regulations and operational standards
- Assisted in developing training materials for staff development programs.
- Addressed customer inquiries and resolved concerns in a timely manner.
Pool Manager
Aquatic Management Group
Raleigh, NC
03.2023 - 09.2025
- Fostered intimate relationships with patrons
- Conducted lifeguard training sessions on water rescue techniques, first aid procedures and CPR certification requirements.
- Led team of lifeguards and swim instructors serving daily visitors.
- Managed staff schedules and ensured adequate lifeguard coverage.
- Trained new staff on safety protocols and emergency procedures.
CPR/Lifeguard Course Instructor
Aquatic Management Group
Raleigh, NC
01.2025 - 05.2025
- Trained and certified new lifeguards according to Red Cross standards.
- Taught classes with 20 to 30 students.
- Provided in-depth demonstrations and instructions
Canvassing Team Leader
The Outreach Team
Raleigh, NC
08.2024 - 11.2024
- Led canvassing teams in community outreach initiatives and engagement strategies.
- Oversaw daily team activities, providing guidance and support to ensure goal alignment.
- Engaged with community members to promote awareness of key issues and initiatives.
Service Technician
Aquatech Pool Management
Raleigh Metro Branch, NC
03.2022 - 02.2023
- Self-regulated route management
- Cleaned and stabilized chemicals of 20 to 30 pools each week.
- Recorded and input chemical readings.
Education
Bachelor of Arts - Communications
NC State University
Raleigh05-2026
Skills
- Team management
- Collaboration
- Customer service
- Community outreach
- Effective communication
- Google Drive
- Staff training
Certification
Lifeguarding Instructor
Languages
Spanish
Limited
Timeline
Junior Supervisor
Aquatic Management Group
04.2025 - 09.2025
CPR/Lifeguard Course Instructor
Aquatic Management Group
01.2025 - 05.2025
Canvassing Team Leader
The Outreach Team
08.2024 - 11.2024
Pool Manager
Aquatic Management Group
03.2023 - 09.2025
Service Technician
Aquatech Pool Management
03.2022 - 02.2023
Bachelor of Arts - Communications
NC State University