BEN LOUTON
Round Rock,TX
Summary
Enterprise Account Manager with a 15-year record in technology sales at CDW and Apple. Currently managing a $50M portfolio with a focus on complex technical solutions and high-stakes procurement. A Coinbase One subscriber and attendee of Bitcoin 2025 (Las Vegas), I am deeply committed to the mission of updating the global financial system. I thrive in intense environments and leverage a "bias for action" to solve hard problems.
Overview
12
12
years of professional experience
Work History
Senior Account Manager, Enterprise Sales
CDW Government
2020.08 - Current
- Manage a $50M annual portfolio, focusing on multimillion-dollar growth and technical infrastructure for enterprise accounts. Act as the primary point of contact for all client needs, coordinating across engineering, legal, and operations teams.
- Key Accomplishments:
- Managed a $50M book of business, delivering a consistent 10% year-over-year growth rate for six consecutive years.
- Ranked in the Top 3 Account Managers for revenue and profit on the segment team.
- Navigated the U.S. Government procurement process and complex contract negotiations for multimillion-dollar awards.
- Acted as the "voice of the client," collecting feedback to help internal teams identify opportunities for product enhancements.
Federal Account Manager
CDW Government
2017.04 - 2020.08
- Managed the complete client engagement lifecycle from initial outbound prospecting and B2B relationship building to final proposal delivery and contract signature.
- Partnered directly with solution architects and Original Equipment Manufacturers (OEMs) to design and deliver complex technology solutions tailored to federal agency goals.
- Established and maintained trust-driven relationships with agency decision-makers, serving as the primary point of contact for technical, procurement, and lifecycle inquiries.
Expert
Apple Retail
2013.09 - 2017.04
- Delivered B2B and consumer technology solutions while maintaining world-class service standards.
- Key Accomplishments:
- Ranked #1 in total sales within the store for multiple years.
- Maintained a personal NPS of 90%+, balancing sales targets with customer satisfaction.
- Hand-picked for the pre-launch Apple Watch training summit; trained a 200-person staff on new technical workflows.
Skills
* Enterprise Portfolio Management
* Complex Contract Negotiation
* Cryptocurrency Ecosystem Literacy
* Generative AI Proficiency
* Technical Problem Solving
* Executive Presence & Client Advocacy
Timeline
Senior Account Manager, Enterprise Sales
CDW Government
2020.08 - Current
Federal Account Manager
CDW Government
2017.04 - 2020.08
Expert
Apple Retail
2013.09 - 2017.04