BEN MACARTHUR
Littleton,CO
Summary
Entrepreneurial sales professional with a diverse background in building relationships, generating new business. Resourceful with proven track record of exceeding sales goals and increasing revenue through great sales prowess, active listening, delivering on client needs. Recognized for creativity, resourcefulness, dedication, and strong analytical and problem-solving abilities applied in various industries.
Overview
8
8
years of professional experience
Work History
Account Executive
Hotel Engine
Denver, CO
08.2021 - Current
- Managed sales cycle from lead generation to first contact to established customer sale and maintained solid customer base.
- Drove hundreds of new businesses to SaaS platform through qualifying leads, building relationships and closing.
- Cold-called 50 business/day to identify client needs by gaining understanding of goals, objectives and processes to push deals forward faster.
- Used targeted questioning strategies to discover insight on prospect needs and requirements.
- Recorded and maintained sales prospect data within SalesForce.
Sr. Account Executive, Team Lead
Scope Technologies
Denver, CO
05.2020 - 07.2021
- Managed and mentored team of 5 AEs
- Held full quota simultaneously, achieving 118% to plan in 2020
- Designed training program, increasing customer satisfaction and new account rates.
- Restructured selling procedures, tools to amplify lead conversions
- Facilitated account acquisition team progress, setting monthly targets and goals for revenue and customer satisfaction.
- Networked at events and prospected for new customers with diverse strategies.
Inside Sales Representative
Scope Technologies
Denver, CO
04.2019 - 05.2020
- Achieved over 149% of quota Q2 of 2020.
- Cold called 500 calls/week to Southeast US home improvement companies.
- Determined needs, diffused objections, recommended solutions through consultative selling style.
- Demonstrated SaaS tool to customers via virtual demos.
- Used Zoho CRM software to maintain detailed contact logs and account records.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
Program Director
Summit Athletic Center/Parisi Speed School
Marlborough, NH
06.2016 - 06.2018
- Educated benefits of youth sports performance training, sold memberships, packages to community families.
- Recruited, interviewed, hired 5 staff members to increase team strengths.
- Ran programs, monitored progress per athlete, used patented testing to upsell future packages.
- Provided ongoing direction and leadership for program operations.
- Improved success of program by making proactive adjustments to operations.
- Met with program stakeholders on regular basis to assess progress and make adjustments.
Marketing Manager
The Summit Athletic Center
Marlborough, NH
11.2015 - 06.2016
- Created company website, ran social media accounts, campaigns that led to 50% increased membership.
- Developed operational, standard operating procedures
- Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization.
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Transformed corporate website and social media platforms to better engage customers and promote sales.
Account Executive
IDG Enterprise
Boston, MA
06.2013 - 10.2014
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected by cold calling 50-100 calls/day, canvassing and referrals.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Stayed up-to-date on changing industry and product standards and trends related to accounts.
Account Executive
Ricoh USA
Boston, MA
10.2011 - 01.2013
- Prospected by canvassing neighborhoods and cold calling 10-20 offices/day.
- Contacted customers as issues arose to provide prompt resolutions.
- Created and executed account strategies to present services to key decision makers.
- Maximized revenue by servicing accounts and proposing new products and services to established customers.
Education
Bachelor of Science - Marketing Communications
Bryant University
Smithfield, Rhode Island05.2010
Skills
- Self-motivated Professional
- Collaboration
- Flexible & Adaptable
- Customer Service
- Cold Calling
- Tenacious Follow up
- New Business Development
- Leadership
- Multitasking abilities
- Basic math
- Adaptability
- Problem Solver
About Me
- Avid Hiker
- Former Athlete
- Aspiring Traveler
- Rescue Dog Adopter
- Novice Obstacle Course Racer
Timeline
Account Executive
Hotel Engine
08.2021 - Current
Sr. Account Executive, Team Lead
Scope Technologies
05.2020 - 07.2021
Inside Sales Representative
Scope Technologies
04.2019 - 05.2020
Program Director
Summit Athletic Center/Parisi Speed School
06.2016 - 06.2018
Marketing Manager
The Summit Athletic Center
11.2015 - 06.2016
Account Executive
IDG Enterprise
06.2013 - 10.2014
Account Executive
Ricoh USA
10.2011 - 01.2013
Bachelor of Science - Marketing Communications
Bryant University
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