Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ben Martin

Seville,OH

Summary

Driven professional with over five years of experience in warehouse operations, team leadership, and quality assurance. Proven ability to streamline processes, enhance team productivity, and ensure compliance with safety and operational standards. Skilled in inventory management, shipping, and receiving, with a track record of improving efficiency and reducing errors. Adept at training and mentoring teams to exceed performance goals, while maintaining a hands-on approach. Self-motivated, detail-oriented, and committed to delivering exceptional results in dynamic, fast-paced environments.

Overview

9
9
years of professional experience

Work History

Shipping and Inventory Manager

VALLEY FREIGHTLINER
10.2023 - 11.2024
  • Operations Management: Oversaw receipt, verification, and preparation of shipments, achieving a 99.8% order accuracy rate and ensuring 100% on-time dispatch
  • Inventory Leadership: Conducted weekly inventory counts, reducing discrepancies by 15% and improving parts organization by 20% through efficient shelf management
  • Process Improvement: Streamlined loading and unloading operations, increasing throughput by 25% and enhancing core processing efficiency by 15%
  • Team Leadership: Supervised and trained staff, covering management responsibilities during absences and ensuring seamless day-to-day operations
  • Quality Assurance: Maintained compliance with safety and warehouse regulations, achieving a 100% safety audit score and zero workplace accidents
  • Customer Coordination: Communicated with internal teams and vendors to resolve claims, improve delivery timelines by 10%, and ensure uninterrupted operations

Operations Supervisor

Amazon.com
Glenwillow, OH
07.2020 - 01.2022
  • Team Leadership: Supervised and coached a team of 80-90 associates, achieving a 15% improvement in individual performance and a 20% increase in overall productivity within the first quarter
  • Operational Efficiency: Monitored performance metrics and optimized workflows, contributing to a 25% reduction in order processing times and meeting 100% of daily operational goals
  • Quality Control: Conducted daily audits and ensured 99.9% inventory tracking accuracy, minimizing errors and maintaining smooth warehouse operations
  • Safety Management: Enforced safety protocols, resulting in a 30% reduction in workplace injuries and a zero-incident safety record during employment
  • Training & Development: Served as a Learning Ambassador, training new associates to achieve 50% faster onboarding and adherence to operational standards
  • Process Optimization: Streamlined unloading and transportation processes using moving equipment, reducing item movement time by 10% and improving dock and stow efficiency

Power Washer Tech

Perfect Power Wash
Norton, OH
03.2018 - 07.2018
  • Operational Excellence: Completed 4-6 jobs daily, achieving 100% on-time project completion and consistently exceeding client expectations
  • Customer Satisfaction: Conducted post-job workarounds, maintaining a 99% customer satisfaction rate and a 5-star rating on review platforms
  • Process Optimization: Improved job efficiency by 15% over company averages through streamlined workflows and effective equipment handling
  • Safety Compliance: Followed strict safety protocols, resulting in zero accidents during employment
  • Client Relations: Addressed customer concerns promptly, boosting client retention and contributing to a 15% increase in repeat business
  • Quality Assurance: Operated high-pressure equipment and chemicals to deliver top-quality results, ensuring no rework required on any completed jobs

Sorter

BPI Plastics
Sebring, OH
08.2017 - 09.2017
  • Sorted an average of 500 lbs/day of materials (metals, glass, wood, paper, plastics) into designated containers, ensuring 99% accuracy in material separation
  • Maintained recycling yard cleanliness, reducing downtime by 20% through efficient sweeping, raking, and debris removal processes
  • Operated balers to compress recyclable materials into bales weighing up to 1,000 lbs, contributing to a 15% increase in material processing efficiency

Service Technician

Ohio Pools and Spas
Canton, OH
05.2016 - 08.2016
  • Accurately read and interpreted 100+ work orders, schematics, and manufacturer specifications, ensuring timely completion of service tasks
  • Diagnosed and repaired circulating, heating, filtering, and electrical systems for pools and spas, achieving a 95% customer satisfaction rate
  • Conducted inspections and ensured compliance with local Building & Zoning codes, licensing requirements, and safety regulations, reducing regulatory issues by 15%
  • Acquired in-depth knowledge of Municipal and Fencing By-Laws and applicable regulations, enhancing team adherence to industry standards by 20%

Education

High school diploma -

Marlington High school
08.2015

Skills

  • Leadership and team management
  • Troubleshooting and problem-solving
  • Safety and compliance adherence
  • Time management and efficiency improvement
  • Data accuracy and documentation

Timeline

Shipping and Inventory Manager

VALLEY FREIGHTLINER
10.2023 - 11.2024

Operations Supervisor

Amazon.com
07.2020 - 01.2022

Power Washer Tech

Perfect Power Wash
03.2018 - 07.2018

Sorter

BPI Plastics
08.2017 - 09.2017

Service Technician

Ohio Pools and Spas
05.2016 - 08.2016

High school diploma -

Marlington High school

Similar Profiles

CREATE PROFILE
Ben Martin