Ben McClure
Hudsonville,MI
Summary
To leverage my extensive experience in IT project management, including successful leadership of ERP implementations and software development projects, to drive strategic initiatives and portfolio success as a Portfolio Manager at Steelcase.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Senior Project Manager
Vervint
12.2019 - Current
- Promoted to Senior Project Manager for outstanding performance and expertise in delivering complex IT projects
- Led multiple large-scale ERP implementations, ensuring alignment with client objectives and driving cross-functional collaboration across IT, operations, and finance teams
- Consulted on project management best practices, including agile and hybrid methodologies
- Played a key role in eCommerce and custom software development projects, working collaboratively with development teams to create and implement client-focused solutions
- Regularly identified and communicated scope expansion opportunities to clients, earning trust and repeat business
- Mentored and coached junior project managers, contributing to team growth and adherence to structured project management processes
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Project Manager
Steelcase Inc.
01.2016 - 01.2020
- Spearheaded the creation of processes for Steelcase’s Smart + Connected product line, ensuring seamless integration and improved functionality
- Managed cross-functional teams, coordinating with internal stakeholders and external vendors to meet project goals
- Designed and implemented project dashboards, tracking progress and providing actionable insights for continuous improvement
Project Management Intern
Steelcase Inc.
01.2016 - 12.2016
- Supported project teams on key initiatives, including the Toyota Project, by creating and maintaining project tools in Microsoft Project, Excel, SAP, and SharePoint
- Developed dashboards for analytics and quality control, improving project visibility and performance tracking
- Acted as a liaison between departments, fostering collaboration and ensuring project milestones were met
Sales Associate
Grand Buick
01.2016 - 12.2016
- Exceeded sales targets consistently, becoming a top performer within a short tenure
- Built strong customer relationships, achieving high satisfaction ratings
Project Lead
Tropic Pools
01.1996 - 12.2015
- Introduced and standardized new installation procedures, doubling seasonal productivity from 100 to 200 installations
- Led teams of 4-9 employees on multiple concurrent projects, ensuring efficiency and client satisfaction
- Managed change orders and client communications, addressing concerns promptly and effectively
Owner
B&P Outdoor
01.2005 - 12.2010
- Founded and managed a successful business specializing in in-ground and above-ground pool installations
- Streamlined operational processes, resulting in improved efficiency and higher client retention rates
- Handled all aspects of business management, including hiring, training, payroll, taxes, and billing
Education
Bachelor of Science - Technology Project Management, Computer Information Systems
Davenport University
Grand Rapids, Michigan12.2018
Political Science - undefined
Grand Valley State University
Allendale, Michigan01.2000
Skills
- IT consulting
- ERP implementations
- ECommerce projects
- Software development lifecycle (SDLC)
- Project planning
- Risk management
- Web-based project management tools
- Azure DevOps
- Smartsheet
- MS Project
- Jira
- Change management
- Executive-level consulting
- Communication skills
- Relationship management
- Mentoring
- Leadership
- Training
Accomplishments
- Recognized as a trusted advisor by clients and teams for expertise in project strategy and execution
- Implemented structured mentoring programs, fostering career growth for junior project managers
- Successfully managed large scale ERP implementations with consistent on-time delivery
- Consulted on out-of-scope opportunities, contributing to organizational growth and expanded service offerings
Certification
- Project Management Professional (PMP) - Project Management Institute.
- Microsoft Certified: Azure Data Fundamentals
- Microsoft Certified: Azure Fundamentals
- SAFe Product owner (expired 2023) & SAFe Advanced Scrum Master(expired 2022)
Timeline
Senior Project Manager
Vervint
12.2019 - Current
Project Manager
Steelcase Inc.
01.2016 - 01.2020
Project Management Intern
Steelcase Inc.
01.2016 - 12.2016
Sales Associate
Grand Buick
01.2016 - 12.2016
Owner
B&P Outdoor
01.2005 - 12.2010
Project Lead
Tropic Pools
01.1996 - 12.2015
Political Science - undefined
Grand Valley State University
Bachelor of Science - Technology Project Management, Computer Information Systems
Davenport University
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