Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Metzger

Summary

I began my career in South Florida Working Locating for Large Projects. and Production. Graduated to the Damage Investigator then becoming lead damage investigator lead. In October 2022 moved to Savannah GA, Where I have been locating Gas Utilities. Meticulous Utility Locator with [Number] years of experience. Dedicated to timely and accurate work with talent for blueprint design. Knowledgeable about safety and [Type] systems.

Overview

4
4
years of professional experience

Work History

SENIOR GAS LOCATE TECHNICIAN

STAKE CENTER LOCATING
01.2022 - Current
  • Perform accurate and efficient locates using AGL prints a timely manner, As well as communicating with AGL personnel, Utility contractors, and members of the community and maintaining a positive rapport.
  • Contributed to overall team success by actively participating in group meetings, sharing ideas, and providing feedback on processes for improvement opportunities.
  • Streamlined workflow efficiency by prioritizing daily workload, ensuring timely completion of a high volume of locate requests.
  • Ensured proper equipment functionality through routine inspections, calibrations, and preventive maintenance measures.
  • Promoted a culture of safety through adherence to OSHA guidelines, company policies, and industry best practices during all locate operations.
  • Enhanced the company''s reputation by consistently meeting or exceeding performance metrics for locates accuracy, efficiency, and client satisfaction.

LEAD CDI

USIC LLC
01.2021 - 01.2022
  • Led CDI South Florida District which includes Palm Beach, Broward and Dade Counties to become one of the Top performing CDI groups within USIC
  • Maintained an average 85% on time investigation rate with a 2% rejection rate of Investigations
  • Consulted on USIC Phoenix Arizona District ( Maricopa County) to determine if CDI program was economically viable given volume of damages and size of territory
  • Organized and prioritized damage tickets to be completed during the workday
  • Interacted with CDI's assigned to workgroup
  • Scheduling CDI staff calls
  • Monitored safety Compliance to Ensure policies and procedures were followed, Performed Daily End Of Day Reports using Excel, Reporting additional hours of team members.
  • Addressed discrepancies between clinical documentation and coded data, ensuring accuracy in reporting patient outcomes.
  • Collaborated with interdisciplinary teams to develop effective CDI strategies for optimal results.

CDI

USIC LLC
01.2021 - 01.2021
  • Successfully investigated the largest territory in CDI Pilot program , Resulting in Permanent CDI Program for South Florida.

LOCATE TECHNICIAN

USIC LLC
01.2020 - 01.2021
  • Located Communication utilities for AT&T, FPL, Comcast and Palm Beach Water and Sewer
  • Demonstrated company safety standards by using safe driving habits and wearing proper PPE
  • Located utilities in a timely and efficiently and maintaining positive relationships with contractors and community

Education

Patapsco High School and Center For The Arts

Skills

  • I am an experienced locator with excellent communication skills I am comfortable in a team environment just as I am working independently Computer literate, Excel, Word
  • Self-motivation and discipline
  • Leadership Qualities
  • Field data collection
  • Project Coordination Abilities
  • Training and Mentoring Abilities
  • Quality Control Procedures
  • Continuous Improvement Mindset
  • Results-driven approach
  • GIS Software Knowledge
  • Damage Prevention Techniques
  • Sketching
  • Modern GPS use
  • Safety Management
  • Diagram interpretation

Timeline

SENIOR GAS LOCATE TECHNICIAN

STAKE CENTER LOCATING
01.2022 - Current

LEAD CDI

USIC LLC
01.2021 - 01.2022

CDI

USIC LLC
01.2021 - 01.2021

LOCATE TECHNICIAN

USIC LLC
01.2020 - 01.2021

Patapsco High School and Center For The Arts

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Benjamin Metzger