Ben Mills
Mount Vernon
Summary
Dynamic General Manager with a proven track record at Irish Hills Golf Club, excelling in P&L management and leadership. Spearheaded strategies that boosted sales and cultivated strong client relationships, enhancing profitability and employee satisfaction. Adept at problem resolution and training, fostering a collaborative team environment for sustained growth.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
19
19
years of professional experience
Work History
General Manager
Irish Hills Golf Club
10.2022 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
District Manager
Jiffy Lube
04.2015 - 08.2022
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Commercial Sales Manager
Auto Zone Auto Parts
07.2011 - 04.2015
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Responded to customer feedback in professional and constructive way.
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
Sash Bedder
Jeld Wen
04.2011 - 02.2014
- Collaborated with team members to meet production deadlines.
- Contributed to a safer working environment by enforcing strict adherence to safety protocols during bending tasks.
- Evaluated new equipment and tools for potential use in enhancing our current bending capabilities.
- Consistently met or exceeded project deadlines through diligent time management, prioritization of tasks, and efficient execution of assigned duties.
- Optimized workflow by organizing workspaces and maintaining clean, well-stocked bending stations.
Forklift Operator
Ariel Corp
03.2010 - 04.2011
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Morning Lead Opener
Wendys Restaurant
07.2006 - 03.2010
- Inspected materials and chemicals to maintain high quality and conformance with Ohio regulations.
- Removed materials and products from machines and equipment to place materials and products in boxes, trucks or conveyors.
- Enhanced customer experience by promptly and efficiently opening accounts with accurate documentation.
- Recorded pertinent data into company's digital database to document materials used and products created.
Education
High School Diploma -
East Knox Jr/Sr High
Howard, OH05-2006
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- P&L management
Timeline
General Manager
Irish Hills Golf Club
10.2022 - Current
District Manager
Jiffy Lube
04.2015 - 08.2022
Commercial Sales Manager
Auto Zone Auto Parts
07.2011 - 04.2015
Sash Bedder
Jeld Wen
04.2011 - 02.2014
Forklift Operator
Ariel Corp
03.2010 - 04.2011
Morning Lead Opener
Wendys Restaurant
07.2006 - 03.2010
High School Diploma -
East Knox Jr/Sr High
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