Summary
Overview
Work History
Education
Skills
Timeline
Generic

EVELINE OMEKOKO

Huntersville,NC

Summary

Hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Dependable Machine Operator aiming to apply attention to detail and critical thinking skills to enhance technician role. Offering over ten years of manufacturing performance, including machine repair and maintenance. Skilled in identifying manufacturing issues and collaborating with supervisors to increase quality and avoid downtime. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.

Overview

5
5
years of professional experience

Work History

cut and seam

amadou
Charlotte, NC
01.2022 - 03.2024
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Enhanced product quality by meticulously inspecting finished seams and making necessary adjustments.
  • Improved customer satisfaction with timely completion of seam repairs and alterations.

AR robot

amazon
Charlotte, NC
Feb.2021 - Jan.2022
  • Enhanced production efficiency by performing precise and consistent robotic welding tasks.
  • Ensured high-quality welds by conducting thorough inspections and making necessary adjustments.
  • Reduced material waste with accurate programming of robotic welder for optimal results.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.

Customer Service Representative

PLS Check Cashing
Charlotte, NC
02.2019 - 01.2021
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Implemented and developed customer service training processes.
  • Reached out to customers after completed sales to suggest additional service or product purchases.
  • Sought ways to improve processes and services provided.
  • Promptly responded to inquiries and requests from prospective customers.

Education

Associate of Science - Computer Engineering

Rowan Cabarrus Community College
Charlotte, NC
12.2020

Skills

  • Assemble Products
  • Computer Skills
  • Scheduling Meetings
  • Template Reading
  • Health Information Policy and Procedure Development
  • Attention to Detail
  • Equipment Monitoring
  • Equipment Repair
  • Data Manipulation
  • Forklift and Pallet Jack Operation
  • Assembly Procedures

Timeline

cut and seam

amadou
01.2022 - 03.2024

AR robot

amazon
Feb.2021 - Jan.2022

Customer Service Representative

PLS Check Cashing
02.2019 - 01.2021

Associate of Science - Computer Engineering

Rowan Cabarrus Community College
EVELINE OMEKOKO