Summary
Overview
Work History
Education
Skills
Military Service
Timeline
Generic

Ben Murray

Seattle,WA

Summary

At Alaska Airlines, I excelled as an Simulator Technician III, mastering telecommunications and hardware repair while showcasing exceptional problem-solving abilities. My achievements include engineering innovative solutions for equipment challenges and leading air testing programs, demonstrating both technical expertise and a proactive approach to maintenance and system optimization.

Overview

10
10
years of professional experience

Work History

Associate Technician

Alaska Airlines
Seattle, WA
04.2015 - Current

Telephones

  • Manages the Cisco Telephone Self-Care Portal website. Adds additional phones and speed dials as Alaska continues to expand.
  • Collaborates with the IT team to secure necessary phone hardware, including mounting brackets, and extended handset cords. As well as assigning phone names and MAC addresses.
  • Engineered unique brackets for mounting phone hardware on challenging surfaces such as I-beams and 801 FFS.
  • Routed the RJ4 cables for the additional remote ringers (x4) in the RTC south EMM bays and south SIM level, from the second-floor server room through the wireways and conduit.

Inflight

  • Coordinates with the inflight training director to obtain items on the training board at RTC.
  • Installed all the items to the training board at RTC and performs repairs as necessary to the boards at RTC and FTC (ex. broken mounting hardware) regularly.
  • Integrated an additional B/E Aerospace mask box into the kiosk at RTC. This customization also required relocating the original Zodiac mask box. This was accomplished using only parts available from the lower shop, and no help from the machine shop.
  • Traveled to the four additional inflight training centers (Anchorage, Burlingame, Long Beach, and Portland) to modify their oxygen mask kiosks to accommodate the Airbus mask boxes. This was accomplished solo, using only hand-carried tools and parts.
  • Traveled again to the four locations above to modify the inflight training hand-carried green oxygen bottles. This modification allowed the bottles to be recharged with a regular 150 psi air compressor, instead of the costlier and more difficult-to-obtain oxygen. Again, I accomplished this solo using only hand-carried tools and parts.

Air Testing.

  • Serves as a subject matter expert for the air testing program, overseeing lab report tracking. Designed specialized equipment to integrate seamlessly with the oxygen box for enhanced testing.

Calibration

  • Ensures accurate calibration status of equipment during FAA inspections through program management.
  • Developed an Excel tool to monitor calibration schedules and equipment locations.

Tools

  • Maintains all of the simulator toolboxes, as well as the regular toolboxes, in the upper and lower shops, and RTC. Primary point of contact for ordering replacements for broken tools, and additional tools as needed.
  • Built and installed a pegboard on the wall in the lower shop to assist in tool organization, as well as to increase the space available for storage.

Lesson Plans/ACARS

  • Collaborates with Andy Hale and Joe Vacca to construct and troubleshoot lesson plans, and associated ACARS files.
  • Developed a customized preflight lesson plan and ACARS files to allow for consistent preflights through varying visibility conditions and times of day.
  • Regularly develops and revises procedures for preventative maintenance procedures and other tasks (NDB downloading and data loading process).

Education

CAE

Skills

  • Software development
  • Hardware repair
  • Telecommunications
  • Instrument Calibration
  • Operating systems
  • Maintenance and repair
  • Preventive Maintenance
  • Troubleshooting
  • Documentation and reporting
  • System Tests

Military Service

  • Seventeen year navy veteran electronics technician specializing in inertial navigation systems and air search radar systems.

Timeline

Associate Technician

Alaska Airlines
04.2015 - Current

CAE
Ben Murray