Tennis, Fine Dining, Culinary, Cruise Vacations, Sports
Ben Nierenberg
Aventura,FL
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with the Board of Directors, property office, maintenance staff and all employees to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Property Manager
Sea Ranch Club B / FirstService Residential
06.2022 - Current
- Oceanfront building consisting of 180 units with full amenities
- Established an excellent relationship with all residents
- Very proactive regarding property improvements within budget constraints
- Created an annual budget of over $3 million dollar plus an extensive list of reserves to avoid special assessments for the owners
- Using the minimum of 3 proposal process for large property improvements and vendor contracts
- Notified owners of potential danger if the unit still had Federal Pacific electrical panels in their units to protect them and the building from potential fire
- Created a movement to replace old red rubber air conditioning hoses and corroded valves in owner units to avoid flooding and major expense in this 17-floor building
- Managing employee hiring, terminations, scheduling, PTO, vacation time, and insurance benefits
- Submitted employee payroll and bank deposits to operating account
- Re-evaluated building security procedures and made significant improvements with guest and contractor check-in procedures
- Completed concrete restoration requirement prior to SIRS inspection and upgraded reserve study
- Conduct director meetings with owners while posting agendas in compliance with Chapter 718 of the Florida Statures, the Florida Condominium Act and creating meeting minutes
Community Association Manager
Courtyards at Nautica / RealManage, LLC
06.2021 - 05.2022
- Managed 17 buildings with 336 units
- Worked incessantly on major community projects to improve, and enhance overall property look
- Created annual budget and managed portfolio according to parameters, moving a previous negative financial situation to a positive one
- Implemented new security program, policies, and procedures
- Solved parking, bulk trash, and bicycle safety issues in the community
- Negotiated vendor contracts, and decreased operating costs through cost control procedures
- Conducted inspections of buildings, grounds, and equipment to identify maintenance concerns and timely repairs.
Portfolio Manager
Marquis Association Management
04.2020 - 05.2021
- LCAM Portfolio manager for a few buildings in Miami Beach and Miami, Florida
- Advised the HOA Board and the community with weekly updates of ongoing contractor projects, maintenance projects and community Covid19 updates
- Acts as project manager for building renovation projects
- Obtained at least 3 proposals from vendors for work projects that need to be completed for Board of Director to vote on
- Created a Rules & Violations Committee to enforce building violations
- Uploaded and approved monthly invoices from contract vendors and negotiated new contracts on behalf of the Board
- Created a maintenance schedule of work for maintenance-tech, janitorial and front desk personnel
- Posted, emailed and conducted scheduled Board and owner meetings throughout the year in addition to yearly elections
- Financial monitoring with the help of the corporate accounting team
- Collecting payments and issuing refunds to residents who moved in and out of the building
- Conducted interviews with new owners and renters
- Distributed financial statements to the Board and uploaded them on the community website, only a portion of the monthly statement to the owners
- Responsible for holding contractors accountable for the work performed, from the initial stages through completion.
Assistant Property Manager
Trafalgar Tower Condominium
01.2015 - 04.2020
- Assisted in managing all aspects of building’s occupancy and maintenance maintaining a 97% occupancy rate
- Communicated with residents regarding property-related issues
- Met with prospective tenants to show properties, conduct interviews, receive rental applications and explained terms of occupancy
- Processed applications and conducted credit checks
- Prepared budgets and financial reports
- Coordinated with vendors to arrange for trash removal, maintenance, landscaping, security and other services
- Investigated and resolved complaints, disturbances and building violations
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team
- Provided excellent customer service by promptly responding to inquiries and addressing grievances, resulting in increased tenant retention rates
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services
- Improved property appearance and safety with regular inspections and coordinated maintenance efforts
Hotel Manager
G & A Miami, LLC.
06.2010 - 01.2015
- Provided exceptional guest services
- Greet and assist guests by gathering information pertaining to reservations or requests
- Resolve guest complaints in a positive manner and maintained high guest satisfaction scores
- Hired, terminated, and trained employees, demonstrating best methods for serving clients and guests
- Increased customer service ratings through personal interaction with guests
- Offer appropriate reservation options based on expected guest count when coordinating events
- Implemented end-of-month audits of the resort to upper management as required
- Developed departmental objectives, work schedules, budgets and policies
- Answered customer telephone calls promptly
- Updated team members about changes in hotel products, services, pricing and policies
- Solicited feedback through questionnaires to evaluate levels of guest satisfaction
- Reviewed account information and charges with guests prior to check-out.
- Oversaw day-to-day operations of 50 to 300-room hotels with staff of up to 25 employees
Education
Bachelor Degree in Business Administration and Management -
CUNY @ Brooklyn College
Brooklyn, NY05.1979
Skills
- Property Management Expertise
- Preventive Maintenance
- Building Project Coordination
- Owner & Director Relations
- Microsoft Office
- Budget Preparation
Certification
- LCAM, Florida, 54017
- Notary Public, Florida, HH209920
- Real Estate Sales Associate, Unknown, 3123212
Programs
- StrongRoom
- AvidXchange
- TOPS (Enumerate Central)
- ADP
- PayClock
- TriNet Platform
- BuildingLink
- Tenant Evaluation
- Connect
- Microsoft Office 365
- Windows
- Outlook
- Vote HOA Now
- Bank and Accounting Websites
- MLS
Interests
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Work-life balanceHealthcare benefitsPaid time off401k matchCareer advancementCompany CultureWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Oversaw multiple residential family properties totaling over 336 individual units.
- Supervised team of 25 staff members.
- Achieved positive results by completing concrete restoration and building renovations with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets of owner maintenance payments.
- Achieved positive results by introducing Tenant Evaluation company for domestic and international background and credit checks.
Timeline
Property Manager
Sea Ranch Club B / FirstService Residential
06.2022 - Current
Community Association Manager
Courtyards at Nautica / RealManage, LLC
06.2021 - 05.2022
Portfolio Manager
Marquis Association Management
04.2020 - 05.2021
Assistant Property Manager
Trafalgar Tower Condominium
01.2015 - 04.2020
Hotel Manager
G & A Miami, LLC.
06.2010 - 01.2015
Bachelor Degree in Business Administration and Management -
CUNY @ Brooklyn College
- LCAM, Florida, 54017
- Notary Public, Florida, HH209920
- Real Estate Sales Associate, Unknown, 3123212
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