Ben Pututau
West Valley City
Summary
Dedicated Assistant Property Manager enthusiastic about meeting all kinds of people and familiar with creating successful resident retention programs. Knowledgeable in Domuso, Microsoft Exel, RentEGI. Successful career history comprising more than 5 years.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
Apartment Management Consultants
08.2019 - Current
- Showed apartments to potential tenants and answered questions regarding community.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Processed security deposit refunds.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Posted policies and rules in common areas for tenant review.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Communicated effectively with owners, residents, and on-site associates.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Education
High School Diploma -
Hunter High School
West Valley City, UT05-2016
Skills
- Relationship building and rapport
- Tenant issue resolution
- Telephone and email etiquette
- Administrative support
- Accounting oversight
- Records management
- Staff management
- Training and mentoring
- Property management
- Payment collection
- Accounting operations
- Marketing and advertising
- Property inspections
Timeline
Assistant Property Manager
Apartment Management Consultants
08.2019 - Current
High School Diploma -
Hunter High School
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