Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ben Sarac

Baton Rouge,LA

Summary

  • Certified Salesforce developer with 3+ years of experience in Salesforce Admin and Developer roles, adept at enhancing efficiency and tackling complex business challenges.
  • Experienced in successfully implementing and working with Salesforce Sales Cloud and Service Cloud, with an understanding of Salesforce Financial Service Cloud and Health Cloud.
  • Skilled in managing users, profiles, and roles in Salesforce, as well as implementing security and sharing rules at the object, field, and record levels.
  • Proficient in building Salesforce org in agile environments, utilizing built-in automation tools such as Process Builder, Approval Process, Validation Rules, Formula Fields, Roll-up Summary Fields, and page layout customization to automate business processes and avoid redundancy.
  • Experienced in creating standard and custom objects, establishing master-detail and lookup relationships, and developing custom business logic and integrations with Apex classes, Triggers, Unit Tests, and Batch jobs while adhering to best practices to prevent Governor Limits.
  • Skilled in leveraging Salesforce Inspector to analyze and troubleshoot Salesforce configurations, including debugging Apex code and optimizing system performance.
  • Proficient in utilizing Data Loader for efficient data migration, synchronization, and manipulation tasks in Salesforce.
  • Experienced in utilizing pre-built tools such as Screen Flow, Record Triggered Flow, Schedule-Triggered Flow, Platform Event-Triggered Flow, and Auto-Launched Flow that do not require significant coding expertise.
  • Skilled in incorporating third-party platforms through Salesforce API Web Services, including RESTful APIs and tailor-made REST API Services.
  • Knowledgeable in effectively leveraging MuleSoft for seamless integration of third-party applications.
  • Proficient in utilizing Postman as a comprehensive integration testing tool for ensuring seamless functionality and interoperability.
  • Experienced in utilizing Workbench as a comprehensive web-based tool for data management, metadata retrieval, and API testing.
  • Experienced in developing custom components, controllers, reusable Lightning Web Components (LWC), and Aura components using LDS for building custom Lightning Pages as per business requirements.
  • Hands-on experience with Copado and Change Set deployment tools to design and implement efficient continuous integration and deployment pipelines for Salesforce.
  • Proficient in Agile methodologies and tools such as Jira, Git, and CI/CD pipelines.
  • Possess a growth mindset and passion for continuous learning, improvement, and innovation with strong problem-solving skills, critical thinking ability, and excellent interpersonal and communication skills that enable effective collaboration in a fast-paced, high-growth environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Salesforce Developer

Amplify
08.2022 - Current
  • As Salesforce Developer, demonstrated proficiency in developing customized solutions using Apex coding.
  • Created classes, triggers , unit test and batch jobs to automate processes and increase efficiency.
  • In managing data access and manipulation, utilized SOQL , SOSL, import/export scripts, and test-driven development practices with Apex to ensure data accuracy and consistency.
  • Implemented Salesforce Flows such as Screen Flow and Record-Triggered Flow to improve efficiency overall and optimize corporate operations.
  • Hands-on experience in connecting Salesforce with external systems through REST, connectors and Apex web services, in order to optimize processes and improve functionality.
  • Utilized skills in user interface design to create engaging and user-friendly interfaces with Lightning Web Components ( LWC ), using JavaScript, HTML, and CSS.
  • Efficiently managed and analyzed data with Salesforce Inspector to inspect and edit records, and streamline data analysis and Data Loader to import, export, and manipulate large amounts of data.
  • Designed and customized Salesforce reports and dashboards, giving management and stakeholders useful information.
  • Optimized performance and deployment through code analysis, metadata management, custom solution deployment with Salesforce CLI, and performance monitoring.
  • Delivered high-quality project results within constrained timeframes by working with cross-functional teams in Agile/Scrum framework.
  • Maintaining proactive knowledge of new Salesforce platform releases, features, and best practices to ensure optimum system performance during diverse business engagements.

Salesforce Admin / Developer

Hello Fresh
02.2020 - 07.2022
  • Skilled in managing and configuring Sales Cloud, Service Cloud, and Salesforce custom applications to align with business needs
  • Proficient about designing and maintaining custom objects, fields, validation rules, page layouts, and workflows.
  • Experienced in controlling user roles, permission sets, and profiles to maintain data security and access control across organization.
  • Adept at using built-in tools such as Flow Builder, Approval Process to design and implement automation solutions to streamline operations.
  • Utilized SOQL, SOSL, import/export scripts, and test-driven development methodologies with Apex to manage data access and manipulation, ensuring data accuracy and consistency.
  • Hands-on experience in integrating Salesforce with external systems through use of REST, custom connectors, and Apex web services to improve functionality.
  • Created compelling and user-friendly interfaces with Lightning Web Components (LWC) employing user interface design expertise with JavaScript, HTML, and CSS.
  • Designed and altered Salesforce dashboards and reports provided management and stakeholders with meaningful data.

CRM Specialist

HealthyU
09.2018 - 01.2020
  • Skilled in analyzing business requirements and customizing CRM solutions to address specific organizational needs, fostering seamless customer interactions and data-driven decision-making.
  • Adept at creating and managing CRM reports and dashboards to monitor and analyze key performance indicators (KPIs), supporting data-driven decision-making across departments.
  • Experience in integrating CRM systems with other business applications, such as marketing automation tools, email systems to create unified technology ecosystem.
  • Strong ability to provide end-user training and support, ensuring high user adoption rates and maximizing value of CRM investments.
  • Maintained detailed customer records for exceptional service which increased sales by 20%.
  • Utilized problem-solving, troubleshooting, and communication skills for tailored CRM solutions.
  • Executed process enhancements to influence organizational culture, streamline methods for increased efficiency, and support company development and growth.

Education

MBA - Advance Strategic Management

University of Nairobi
Nairobi, KENYA
2016

Skills

  • Apex, Trigger, Test Class
  • Validation Rules
  • Workflow Rules / Approval Process
  • SOQL & SOSL
  • Salesforce APIs (REST,SOAP)
  • Flows
  • LWC
  • Integration
  • Workbench / Data Loader
  • Salesforce Inspector
  • Reports & Dashboard
  • Agile Methodology / Scrum framework

Certification

  • Salesforce Certified Platform Developer 1 (Cred. ID:2724825)
  • Salesforce Certified App Builder (Cred. ID:2674140)
  • Salesforce Certified Administrator (Cred. ID:2571988)
  • Trailhead Ranger / 135 Badges
  • Copado Fundamentals 1 (Cred. ID:023228)
  • Jira Fundamentals Badge (Cred. ID:230673766)

Timeline

Salesforce Developer

Amplify
08.2022 - Current

Salesforce Admin / Developer

Hello Fresh
02.2020 - 07.2022

CRM Specialist

HealthyU
09.2018 - 01.2020

MBA - Advance Strategic Management

University of Nairobi

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Ben Sarac