Ben Sharir

• Developing the eCommerce department within the ByteDance organization
• Developing eCommerce features in the TikTok app
• Developing Seller Center and tools for sellers
• Developing the TikTok app store
• Establishing strategic partnership with eCommerce platforms
• Collaborating with cross-functional teams to ensure alignment of eCommerce initiatives

• Amazon, Walmart, and other online eCommerce marketplaces tech expert
• Implemented PIM (Product Information Management) to support Amazon and other marketplaces
• Integrated multi-channel eCommerce platforms with back end systems to support all online sales channels globally
• Responsible for all eCommerce related technology globally
• Reviewing existing tech stack, making recommendations for improvements, optimizing the architecture, vetting technology and development partners and overall
• Supporting Amazon Ads, TikTok Ads campaigns, Google Ads, and other channels

Technologies: Multi-Channel and Syndication platforms (Salsify, ChannelAdvisor, Syndigo, Feedonomics), NetSuite Commerce, Magento, Shopify Plus, Adobe DAM, Informatica Product 360 PIM, PriceSpider, MikMak, CommerceIQ, SAP MDG MDM, more...

• Led the B2B eCommerce department, overseeing solution architecture, technology provider evaluation, implementation management, and integration with existing systems (ERP, PIM, DAM, CPQ, OMS, CDN, CRM, etc.)
• Managed department budgets and financials, provided Agile coaching, and ensured project management best practices across the team
• Led meetings with senior leadership, created business processes and data flow diagrams, and managed stakeholder relationships across brand managers, supply chain, IT, finance, and executive levels
• Managed resources across technology, functional, and other areas, educated the organization on B2B eCommerce best practices, and gathered requirements
• Implemented technical and customer support plans, change management strategies, and customer onboarding and adoption programs
• Developed and executed customer survey and feedback gathering initiatives
• Managed Jira, Confluence, and other project documentation tools, and oversaw Agile ceremonies (Sprint Planning, backlog prioritization, Sprint Review, etc.)
• Oversaw risk management for B2B eCommerce initiatives
• Successfully launched and managed the Salesforce B2B Commerce and OMS platforms, driving significant revenue growth through the channel

• Managed Amazon, Walmart, and +35 other online marketplaces related projects
• Automated product information optimization to meet Amazon and other channels specific requirements
• Assigned Walmart (and other marketplaces) category
• Managed internal taxonomy as well as taxonomy of +35 other eCommerce marketplaces
• Assigned attributes and accepted values +1MM SKUs to meet Amazon / Walmart / +35 eCommerce marketplace requirements
• Automated Amazon A+ content
• Automated product listing creation and syndication
• Automated product description enhancements
• Implemented product listings performance testing tools
• Automated inventory synchronization between Amazon, all other channels, and back end systems.

Tech stack: PIM (Product Information Management), Salsify, Syndigo, DAM (Digital Asset Management), MediaBeacon, Rithum (ChannelAdvisor), ERP, OMS (Order Management System), STIBO STEP Trailblazer, Amazon, Walmart, Target, MuleSoft, SFMC (SalesForce Marketing Cloud), and merchandising, Jira, and Confluence.

• Provided eCommerce strategic leadership as well as project management and execution
• Was responsible for the management of all eCommerce sites, domestic and international
• Coached the team/s on Agile SCRUM, provided the support needed to adapt best practices, maximizing output, and maintaining a constant pace of delivery
• Acted as a subject matter expert of eCommerce technology, development, and strategy.

• Acted as the Product Owner (and often the Scrum Master) of: eCommerce marketplace for used cell phones (Glyde.com), TessaB Blockchain, TessaB cryptocurrency, UpChannel remote cellphone diagnostic app for phone manufacturers, ChannelAdvisor and multi-channel eCommerce platforms subject matter expert

• Responsible for the implementation Jira Cloud across the eCommerce team, providing Agile coaching, project management best practices, and managing eCommerce projects
• Additional accomplishments include: - Implemented Jira cloud for the company, built a team of Jira administration and support - Designed and implemented workflows, workflow schemes, issue types, permissions, notifications, etc’… - Onboarded clients and other system integrators onto Jira & Confluence - Implemented Slack in the organization, created channels for projects, teams, and topics including #jira-support channel, #agile-learning channel, #pmo channel #sfcc-developers channel and more - Implemented Confluence in the company - Facilitated webinars about Jira training, Jira & Agile Scrum, and best practices - Acted as the Amazon and marketplaces subject matter expert, hosted webinar, presentation, and provided consulting - Prepared a webinar about mail presorting - Represented the company at IRCE - Created a Confluence space for Agile Learning and regularly added content - Created presentations about Agile Scrum - Created a Slack channel for Agile learning, support, and discussion - Managed eCommerce development projects using Agile scrum, facilitated daily standup, planning poker, spring planning sprint, sprint review, sprint retrospective meetings, etc’… - Educated the organization on how to create Agile estimates, story points, project reports, burn-down / burn-up charts - Built a DevOps team - Created an Agile Learning space in Confluence and added content regularly - Integrated Jira, Confluence, and Slack - Acted as the Amazon and marketplaces subject matter expert, provided consulting to other project managers, existing clients, and prospects - Created a template in Confluence for all eCommerce projects including team directory, planned time off, project scope, timeline, sprint dashboard, estimates, contract info, project wiki, etc’..
• Managed SFCC (Demandware) and Magento projects

• Managing a portfolio of +4 million SKUs on +20 channels and 8 figures in annual sales using a combination of multi-channel eCommerce platforms, existing tools, and custom made apps
• Also consulting to IR-500
• Areas of consulting include (but not limited): Multi-Channel eCommerce platforms implementation & integration, Agile project management, Product feed building / fixing, Order fulfillment optimization, Paid campaigns management (marketplaces, search engines, comparison shopping), Data Integration using ETL, API and FTP, Postage discounts utilizing data analytics and mail presort, Business Intelligence & Big Data Analytics, Real time inventory synchronization, Bulk listing & photography automation, Repricing automation - competition / exchange rates, DAM (Digital Asset Management) implenetation, Online marketplaces such Amazon, eBay, Walmart, Home Depot, Sears, etc'..., Multi-Channel platforms: ChannelAdvisor, NetSuite, CommerceHub, SellerCoud, SolidCommerce, eCommerce platforms: Magento, Oracle ATG Commerce, Demandware (SalesForce Commerce Cloud), SAP Hybris, IBM Websphere, and more..., ERP systems implementation, migration, and integration, Digital and site merchandising, taxonomy, and channel syndication, Google Merchant Center management, PIM (Product information Management), MDM, and PXM systems implementation, Global Expansion through international marketplaces: Tmall, TaoBao, Rakuten, AllYouNeed, OTTO, Zalando, Tesco, Cdiscount, MercadoLibre, and more...

• Spearheaded a project related to internationalization and cross-border trade
• Requirements included combined experience of project managements as well as of a business analyst role
• I was responsible for project delivery from inception through requirements analysis, budgeting, resources allocation, documentation and execution
• Knowledge of various aspect including but not limited to international fulfillment, warehouse management systems (WMS), cross-border trade, order management systems (OMS), shipping software and 3rd party integrations was utilized daily due to the cross-department nature of the project
• Project managed using both Agile project management methodology and Software Development Life Cycle (SDLC) best practices
• Moderated both business as well as technical meetings regularly with developers, business executives, software vendors and partners
• Analytical and numbers based reports used to define objectives and measure progress.

• Attraqt (formerly Fredhopper) is used by world's top 1% eCommerce sites (OTTO Group, Urban Outfitters, Debenhams, Toys R' Us, etc'...)
• Onsite search and merchandising, after search multi-dimensional drill-down navigation, suggestions, recommendations, and campaign management are some of many features that SDL Fredhopper offers
• Fredhopper is Oracle Endeca strongest competitor
• As part of the Professional Services team I was responsible to manage the technical onboarding / integrations for new clients and help existing clients get the most out of the solution
• Led integrations with PIM systems and eCommerce platforms such as SAP Hybris, SFCC (formerly Demandware), HCL Commerce (formerly IBM Websphere Commerce WCS), Channel Advisor, Adobe Commerce Cloud (formerly Magento), and Oracle Commerce (formerly ATG)

• Grew company's revenue +650% year over year, Innovated, designed and executed first of its kind multichannel software (see FasterLister and FasterImager below), Lowered order processing time to an average of ~48 seconds per order per employee (from pick, through pack, packing slip, barcode verification to postage printing) by design and execution of proprietary software (see Packer Helper), Saved ~29% (+$230k) in annual postage expenses via volume mail presorting programs, business intelligence and analytics tools, AOV (Average Order Value) increased +30% to $34 per order by upselling and offering accurate combined shipping savings (based on total weight, dimensions, shipping zone, etc'...), International expansion via marketplaces and website to Europe and Australia, Real time omni-channel inventory sync between offline-online by integrating ChannelAdvisor with Point of Sale, Designed ship from store OmniChannel fulfillment (+1k items shipped/ day), Managed eBay US and Amazon Seller Central accounts, Expanded into eBay Australia, Amazon France, eBay France, Amazon Germany, eBay Germany, Amazon UK, eBay UK, Amazon Spain, eBay Spain, Amazon Italy, eBay Italy, eBay Australia, and more, Implemented ChannelAdvisor in the business, Integrated ChannelAdvisor with new and existing systems, Acted as the Project Manager / Scrum Master of all technical projects, Managed website

• Started the company that is today a top-100 Amazon seller
• Opened and managed eBay seller account and Amazon Seller Central, Implemented a multi-channel management platform, Hired and managed buyers overseas, Created and maintained product information database, Created thousands of product listings in bulk on eBay on Amazon Seller Central, Created new ASINs on Amazon Seller Central, Optimized existing listings on eBay and Amazon for better ranking and conversion, Implemented a shipping software / OMS (Order Management System) to support large orders volume

• Sold on +7 international marketplaces and became the first (or one of the first) US based eCommerce professional to introduce the idea of selling on international marketplaces (since 2006)
• International marketplaces included eBay Australia, Amazon UK, eBay Italy, eBay Spain, Amazon France, eBay Germany, Souq, MercadoLibre, and more...

• Grew online sales from 5 digits to 7 digits in annual sales within 2 years
• Mostly through online marketplaces such eBay and Amazon
• Created selling accounts on eBay and Amazon Seller Central, Created a database of all products, Digital merchandising of products in the catalog, Syndication of products in catalog to meet eBay taxonomy and item specifics, Syndication of products in catalog to meet Amazon categories and refinements, Listed all products on eBay and Amazon Seller Central in bulk using multi-channel software, Managed hundreds of listings on eBay and Amazon Seller Central, Implemented OMS (Order Management System) & shipping software capable of supporting large orders volume