Highly-capable Site Manager with talents in direct project planning and management. Strong understanding of inspection compliance and building codes. Highly skilled in devising blueprints, budgets, estimates and building plans.
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT Site Manager
Vesta Property Services
Delray Beach
11.2021 - Current
Daily onsite at Kings Point Delray Beach performing support, execution of projects
Scheduled onsite for new acquisitions and new office setup/migrations throughout Vesta
Testing and evaluating the organization’s computer network
Troubleshooting network problems and individual user hardware or software problems
Log and work tickets
Document all Network and infrastructure changes in a timely manner
Assist in Maintaining Camera Network
Work with vendors to complete project-based assignments
Provide support for the implantation and configuration of Vesta software applications (VMS, strongroom)
Administer servers, desktop computers, printers, routers, switches (Unifi), firewalls (Meraki)
Maintain network servers such as file servers, VPN gateways, and intrusion detection systems.
Maintain backups of file share and servers via VEEAM and Azure Cloud.
Support Microsoft Windows server technologies (Server 2012/2016/2022) operating systems, DNS and Active Directory, and virtualization platforms.
Monitor performance of Windows server and server applications, identify root-cause and resolve issues.
Install, manage, and troubleshoot Office 365
Access Control Systems Management
Maintain local networks and wide area network connectivity
Support Point of Sale Systems
Install Project Administrator (Fully Remote)
Medstrat
Downers Grove
06.2021 - 11.2021
Identify, coordinate, and perform technical deliverables required by the Installation process, as defined in currently implemented Standard Operating Procedures.
Perform, as part of a group of responsible individuals, the technical tasks of a Project Administrator:
Customer Installation: act as a primary technical resource for individual projects that involve remote installation of the server software, and assist customer technical representatives with network configuration, client installation, and setup of interfaces to related systems
Customer Update: perform remote application updates of customer site servers, and provide guidance to customer administrators for concurrent client updates
Customer Training: guide customer administrators through the application-level configuration that they will need to perform prior to regular use of the system
Network Issue Resolution: during installations or updates, investigate customer network issues that impact server or client connectivity, and provide guidance to customer administrators
Server Maintenance: perform remote platform updates of customer site servers, to ensure that the application operating environment remains secure
Project Tracking: provide detailed updates in the project tracking system as tasks are completed
Identify technical and business process improvements, which would increase project quality or efficiency.
Maintain current working knowledge of all technical aspects related to the use of Medstrat’s software at customer sites.
Cyber Security Technician
Lockheed Martin
Orlando
12.2020 - 06.2021
Ensure computer systems remaining compliant with government regulation
Performs administration activities such as setting user accounts, roles, access, and privileges
Scripting automated Windows hardening
Building, configuring, patching, upgrading and troubleshooting of physical and virtual Linux servers RedHat, CentOS (rack mounts, and VMs, VMware vSphere ESXi 7)
Troubleshoot and help with the Client's Help Desk
Building, configuring, patching, upgrading and troubleshooting of physical and virtual Windows servers 2012R2, 2016, 2019 (rack mounts, and VMs, VMware vSphere ESXi 7)
Supporting users in the use of computer equipment by providing necessary training and advice
Providing a high level of customer service at all times
Each technician will have the opportunity to perform rework or address installs of non-standard hardware or software on a rotational basis
Document process and identify areas requiring follow-up.
Use Ticking system (Service Central ) to complete user issues in a timely manner.'
Automate administrative tasks using PowerShell and Bash.
IT Technician
Palm Beach County Commissioners Office
West Palm Beach
09.2016 - 02.2020
Support the IT team in maintaining hardware, software, and other systems.
Assist with troubleshooting issues and provide technical support.
Organize and maintain IT resources. database management.
Troubleshoot and resolve hardware and software problems on desktops, laptops and other various computing equipment and devices related to Windows 7/10 or Office 2010/2016 or related to software and hardware compatibility.
Education
Associate of Applied Science -
Palm Beach State College
Palm Beach Gardens, FL
08.2019
Bachelor's degree - Information Technology
Palm Beach State College
Palm Beach Gardens, FL
Skills
Group policy management
System administration
Linux operating system
Scripting with PowerShell and Bash
Remote access solutions
C/C and Python programming
Troubleshooting and optimization
Information technology expertise
VMware virtualization
Microsoft Office suite
VoIP technologies
Microsoft Windows Server administration
Local area networking (LAN)
TCP/IP protocols
Operating systems knowledge
Active Directory infrastructure
Dynamic Host Configuration Protocol (DHCP)
IPv4 and IPv6 networking
Mentoring and guidance
SQL database management
Technical documentation skills
Certification
Microsoft Certified Solutions Associate (MCSA): Windows Server 2016 January 2021 to Present
Microsoft Certified Solutions Expert (MCSE): Core Infrastructure January 2021 to Present
Certification in Microsoft Certified Solutions Expert PC Professor - West Palm Beach, FL January 2016 to Present
CompTIA A+
CompTIA Network+ August 2018 to August 2022
70-740: Installation, Storage and Compute with Windows Server 2016