BEN STOESSNER
Cleveland,OH
Summary
Dedicated Media Arts Production Major and Sports Management Minor at Ohio University. Has worked on 34 live sports productions with experience with Sony and Panasonic cameras, audio mixing, timeout coordination experience, and video board experience. Spent 4 years working in customer service and point-of-sale systems. Experience using Adobe Premiere Pro for editing video. Worked in various leadership capacities in high school, college, and in the workforce.
Overview
3
3
years of professional experience
Work History
Pro Shop Leader/Track Attendant
Swings-N-Things
05.2022 - 08.2024
- Swings-N-Things Customer Service Award (2022-2023)
- Swings-N-Things Rising Leader Award (2024)
- Established clear lines of accountability among staff members, promoting ownership of individual responsibilities while fostering teamwork towards common objectives.
- Managed financial tasks such as budgeting, forecasting, and tracking revenues/expenses to maintain profitability goals.
- Improved customer satisfaction by implementing effective communication and problem-solving strategies.
- Created a welcoming environment for customers by maintaining a clean and organized store layout.
- Managed daily operations, ensuring smooth functioning of all aspects of the store.
Front Desk Worker and Snack Bar Attendant
Fairview Lanes
06.2021 - 04.2022
- Prepared food orders within 10-minute period.
- Cleaned the areas around the alley to ensure good sanitation for customers.
- Assisted guests in booking reservations, resulting in increased occupancy rates and revenue generation.
- Managed a high volume of incoming calls, directing callers to appropriate personnel or assisting with their needs.
- Enhanced guest satisfaction by providing exceptional front desk service and promptly addressing inquiries.
Education
Media Arts Production & Sports Management -
Ohio University
Athens, OH04-2028
High School Diploma -
Fairview High School
Cleveland, OH05.2024
Skills
- Leadership and Management
- Video Editing
- Camera Operating
- Audio Mixing
- Technical Director for Video Board
- Marketing Camera for Video Board
- Pulling Cable
- Customer Service
- Point of Sale Systems
- Proficient Conversational Skills in Spanish
Timeline
Pro Shop Leader/Track Attendant
Swings-N-Things
05.2022 - 08.2024
Front Desk Worker and Snack Bar Attendant
Fairview Lanes
06.2021 - 04.2022
Media Arts Production & Sports Management -
Ohio University
High School Diploma -
Fairview High School
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