Summary
Overview
Work History
Skills
Certification
Timeline
Completed Key Projects
Generic
Ben Tenniswood

Ben Tenniswood

Belleville,MI

Summary

As a Client Architect, I am responsible for acting as vCTO for strategic, high performing accounts. Through collaboration with technical SME's and client's objectives, I have a proven track record of success in designing, developing, and implementing complex IT solutions that meet the needs of clients in various industries. My skill set has been focused in Cloud Computing and M365 Architecture, with experience in virtualization, networking, storage, and security. Strong communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders. I find the most fulfillment in simplifying Client's IT environments with common sense, forward thinking solutions.

Overview

7
7
years of professional experience
1
1
Certificate

Work History

Client Architect

NTT
03.2023 - Current
  • Own, manage and cultivate the technical relationship with key stakeholders (CIO, CTO, etc.) developing a strong sense of partnership and strategic milestones.
  • Provide overarching technical guidance to align with industry best practices and eliminating technical debt.
  • Demonstrate the ability to analyze enterprise environments and articulate that analysis to audiences of varying backgrounds (technical and non-technical).
  • Serve as technical lead for Business Continuity & Disaster Recovery planning and yearly tests.
  • Identify opportunities for new revenue with existing accounts by collaborating with Solution Architects, Account Managers and Service Delivery Teams.
  • Technical lead on multiple Cloud Transformation efforts (Cloud Authentication, Azure MFA, AutoPilot, InTune)
  • Serve as Technical Lead representing client on projects. Assisted engineering teams with technical roadmaps along with Project Management and Client Delivery for scoping and resource assignment.
  • Provide oversight and recommendations to moving legacy on premise systems or functions to Azure (IaaS, SaaS or PaaS) based on Client needs.
  • Technical Lead on migration of on-premises data centers to Microsoft Azure.

M365 Architect

NTT
06.2019 - 03.2023
  • Managing 15+ SharePoint Farms in multiple configurations (2010, 2013, 2016, 2019 & SharePoint Online)
  • Support and creation of PowerApps, SP workflows and PowerAutomate (MS Flow) workflows.
  • On-Premise to M365, M365 to M365, Google Workspace to M365 Tenant Migrations (SharePoint, Teams, OneDrive, Exchange).
  • Implementing Microsoft Teams phone systems (Auto Attendant, Call Queues, Location Services).
  • Implementing Azure Data Gateway allowing On-Premise connection to M365/Azure.
  • Building training material and hosting classes for internal teams and Client facing meetings
  • Engaged with Pre-Sales Teams on new client engagements along with rescoping Service Offerings based on new products from Microsoft.

Systems Analyst

NTT
03.2019 - 06.2019
  • Level 2 Server support. Monitoring and troubleshooting of system alerts and outages.
  • Management of TSR Ticket Queues
  • Creating training material and running training sessions for TSR Teams.
  • Escalation point for level 1 Help Desk to partner with engineering teams.

Technical Service Representative

NTT
02.2018 - 06.2019
  • Windows & MacOS end user desktop support and troubleshooting.
  • Network troubleshooting
  • Managing Active Directory, Citrix Desktops, MFA Solutions (Okta and DUO), Mobile Device Management (lntune and Airwatch).

Skills

Client Facing

  • IT Project Implementation and Delivery
  • Client Relationship Management
  • Business Process Analysis and Improvement
  • Communication and Presentation to audiences of varying technical knowledge

Architectural

  • Enterprise Architecture (Environment Analysis & BC/DR)
  • Maintaining current and future industry knowledge and trends
  • Lifecycle Management
  • Change Management
  • SaaS models
  • PaaS models
  • Standards implementation

Technical

  • Configuration, Administration and Support of full M365 Suite (Applications, Identity, Security and Compliance)
  • PowerShell and Azure CLI
  • Active Directory and Entra ID
  • VMWare vCenter, Windows OS, Rubrik
  • Azure Administration, Governance and Migration

Certification

Windows Server Administration Fundamentals Microsoft February 2019


Timeline

Client Architect

NTT
03.2023 - Current

M365 Architect

NTT
06.2019 - 03.2023

Systems Analyst

NTT
03.2019 - 06.2019

Technical Service Representative

NTT
02.2018 - 06.2019

Completed Key Projects

  • Migration of Data Centers to Azure via Azure Migrate.
  • Environment OS Upgrades (500+ Servers)
  • Virtualization of legacy physical devices to Cloud or SaaS solutions.
  • ADFS and AD Connect to Cloud Authentication and Sync Migrations
  • Azure MFA Implementation (Configuration, application migrations from previous MFA solutions)
  • AutoPilot implementation (Best Practices, Hybrid and Entra Joined, GPO recreations in InTune)
  • Multiple successful Disaster Recovery exercises (VMWare SRM and Azure ASR)
  • SharePoint 2010/2013/2016 migrations to both On-Premise SharePoint and SharePoint Online
  • Multiple Tenant to Tenant M365 Migrations. Google Workspace to M365 migrations.
  • Migration and rebuild of deprecated SharePoint Workflows to Power Automate (MS Flow)
  • Microsoft Teams Voice migrations

Similar Profiles

CREATE PROFILE
Ben Tenniswood