Summary
Overview
Work History
Education
Skills
Timeline
Generic

BEN TEPEZANO

Grand Prairie

Summary

Expertise and versatility in all facets of the sales cycle including pre-sales planning, marketing, account management, and post-sales support. Exceptional business, sales, and staffing leadership/management competencies. Dynamic sales manager skilled at developing territory sales reps and account managers to achieve peak performance. Ability to conceive innovative direct marketing campaigns that increase product awareness, market share, and company profitability. Develop strategies and follow through to ensure successful implementation. . Experience in retail merchandising with extensive knowledge of plan-o-grams and cross merchandising strategies and techniques. Adept at facilitating order processing accuracy and efficiency; receive excellent customer feedback. Punctual in meeting deadlines and known to go the "extra mile" for customers and colleagues. Successful in daily operations analyzing trends in customer and merchandise needs. Proficient in recognizing and launching steps needed to obtain objectives. Thrive on challenges to overcome obstacles with solutions that are sound and financially feasible. Compliance Manager focused on minimizing company liability by keeping all records, processes and training in full compliance with established standards and legal requirements. Quality-driven and hardworking with proven skills in spotting issues, developing resolutions and implementing corrective actions.

Overview

29
29
years of professional experience

Work History

Distribution manager

VOORTMAN COOKIES - CANADA
11.2020 - 11.2023
  • Delivered finished product to assigned destination
  • Operating equipment (pallet jack, hand trucks, breakdowns, etc.) Establish positive working relationships with primary contact of each account.
  • Provide an independent objective view of root causes of issues and opportunities to improve processes, strategy and procedures
  • Perform Risk evaluations for delivery drivers and logistics to ensure process compliance.
  • Provide coaching on correct processes and procedures for multiple lines of business

Training Manager

Walmart
02.2017 - 10.2020
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Monitored and evaluated training performance to determine quality and cohesiveness.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Collaborated with other departments to align training programs with organizational goals and objectives.
  • Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.
  • Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.

District manager

DR PEPPER - IRVING
06.1994 - 06.2018
  • Develop and maintain customer account contacts to increase product availability within assigned market
  • Monitor business activities to ensure compliance with contractual agreements
  • Develop action plans to ensure achievement of annual objectives
  • Identify key decision makers for account management and contacts to coordinate the use of marketing programs, point of sale materials and sales promotion programs
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Audit account sales records to verify coverage information is accurate and that key contacts are listed
  • Adjust coverage responsibilities to ensure successful achievements of goals and objectives for targeted program initiatives
  • Manage and operate within the established operating and marketing budgets by reporting and tracking all activity.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.

Education

Information Technology

ITT Technical Institute
Dallas, TX
03.2008

Skills

  • Sales & Revenue
  • Customer Relations Development
  • Market Research and Analysis
  • Business Outreach Strategies
  • Customer Service Tactics
  • Compliance Monitoring
  • New Business Development
  • SOP Writing
  • Effective Presentation Skills
  • Training development
  • Performance Management
  • Warehousing Operations
  • Logistics Planning
  • Quality Management

Timeline

Distribution manager

VOORTMAN COOKIES - CANADA
11.2020 - 11.2023

Training Manager

Walmart
02.2017 - 10.2020

District manager

DR PEPPER - IRVING
06.1994 - 06.2018

Information Technology

ITT Technical Institute
BEN TEPEZANO