Ben Therriault
Topsham
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
3
3
years of professional experience
Work History
Intern/Senior Project
Maine Community Bank
06.2023 - 04.2024
- Created a mock loan
- Gained valuable experience working within the commercial banking industry
- Prepared project presentation of what I accomplished for my senior project
Seasonal Sales Associate
The North Face
12.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Front of House Manager
Fielders Choice
07.2022 - 08.2024
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
Referee
Topsham Recreational Department
09.2022 - 12.2023
- Promoted good sportsmanship among players.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
Education
MBA - Finance & Management
University of Maine Orono
Orono, ME05-2028
High School Diploma -
Mount Ararat Highschool
Topsham, ME05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Focused
- Hard-working
Accomplishments
Member of the Track and Field team at UMaine Orono
Placed 4th at conference as a freshman in my event
Scholar athlete award for fall semester
Affiliations
- University of Maine Track & Field
- University of Maine Honors College
- University of Maine Business School
Timeline
Seasonal Sales Associate
The North Face
12.2024 - Current
Intern/Senior Project
Maine Community Bank
06.2023 - 04.2024
Referee
Topsham Recreational Department
09.2022 - 12.2023
Front of House Manager
Fielders Choice
07.2022 - 08.2024
MBA - Finance & Management
University of Maine Orono
High School Diploma -
Mount Ararat Highschool
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