Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ben Vieyra

Stockbridge,GA

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

15
15
years of professional experience

Work History

Senior Sales Team Leader

Summit Racing Equipment
11.2020 - Current
  • Generated daily, weekly, and monthly team performance reports to track progress and set clear individual and team goals.
  • Developed and delivered training presentations to enhance team skills and promote company core values.
  • Led by example to promote high standards of behavior and customer service across the team.
  • Monitored performance, provided ongoing training, mentoring, and coaching to enhance productivity, accuracy, and engagement.
  • Delivered companywide sales training presentations aligned with core values to drive performance and growth.
  • Supported recruitment efforts and contributed to policy development and implementation.
  • Managed employee records, conducted performance reviews, and enforced disciplinary actions.
  • Monitored attendance and ensured compliance with company absenteeism policies.

Level I-IV Sales, Service, And Technical Advisor

Summit Racing
06.2017 - 11.2020
  • Cultivated strong client relationships and led tailored B2B sales presentations and negotiations to meet client needs.
  • Served as a subject matter expert, providing product knowledge and technical support to customers and colleagues.
  • Trained team members to improve sales accuracy, volume, and customer satisfaction.
  • Delivered personalized service and proactive account management to boost sales and retention.
  • Developed and presented engaging sales pitches, identifying new opportunities and cross-selling product lines.
  • Processed transactions and assisted with order completion, ensuring smooth customer experiences.
  • Promptly addressed customer inquiries, requests, and concerns to maintain superior service.

Level I and II Sales Agent

Summit Racing
06.2017 - 07.2019
  • Built strong customer relationships to drive loyalty, retention, and repeat business.
  • Delivered persuasive sales presentations highlighting product benefits and cross-selling opportunities.
  • Served as a subject matter expert, providing in-depth product knowledge and technical support to customers and team members.
  • Processed transactions, online orders, and financing through POS systems, ensuring smooth customer experiences.
  • Utilized upselling techniques to promote complementary products and increase revenue.
  • Provided product education, answered technical inquiries, and assisted customers across phone and in-person channels.
  • Verified pricing, availability, shipping, and discounts to ensure accurate and efficient order fulfillment.

Insurance Account Executive

Allstate Insurance Co
06.2015 - 06.2017
  • Delivered individual and group sales presentations and conducted in-depth insurance reviews to identify coverage gaps.
  • Negotiated contracts and payment terms, managing follow-ups on denials, late payments, and special cases.
  • Developed and executed marketing strategies to drive sales growth and expand the customer base.
  • Calculated premiums, secured underwriting approvals, and finalized coverage applications.
  • Served as a subject matter expert, addressing internal and external inquiries.
  • Managed client relationships using CRM tools to track interactions and maintain profiles.
  • Led companywide training on new products and sales practices to increase market share.


Automotive Sales, Finance & Operations Manager

Willett Honda South
05.2011 - 03.2016
  • Mentored and trained staff to enhance performance and customer service.
  • Led cross-department collaboration to improve efficiency and profitability.
  • Recruited, developed, and managed a high-performing team.
  • Oversaw vendor relations and financial transactions to ensure inventory and cost control.
  • Managed financial and operational reporting, maintaining data integrity.
  • Implemented process improvements and sales strategies to boost productivity.
  • Maintained lender partnerships to support customer financing.
  • Streamlined sales operations and resolved escalated customer issues.
  • Developed payment programs to improve profitability.
  • Increased retention and revenue through targeted marketing and engagement.

Internet and Financial Sales Manager

Willett Honda South
05.2011 - 11.2012
  • Assist with sales, marketing, and management teams to develop solutions and accomplish shared objectives. Implementing systems and procedures to increase sales.
  • Manage accounts to retain existing relationships with lenders and work together in customer loan approvals.
  • Recruit, interview and hire employees. Mentoring and providing training programs to promote positive feedback and engagement.
  • Direct sales support staff in administrative tasks to help sales reps close deals.
  • Resolve problems with high-profile customers to maintain relationships and increase return customer base.
  • Engage in product training demonstrations, consumer awareness initiatives, branding, and acquisition initiatives to raise awareness and revenues.

New Vehicle Specialist

Willett Honda South
12.2010 - 05.2011
  • Use CRM and sales funnel practices to increase customer inquiries and scheduling appointments.
  • Help customers to achieve loan approvals and complete purchases.
  • Conduct product demonstrations to highlight features and redirect objections to positive aspects.
  • Greet customers and helped with product questions, selections, and purchases.
  • Build customer loyalty and retention by delivering excellent shopping experiences. Engaging in friendly conversation to better uncover individual needs.
  • Offer each customer top-notch, personalized service to boost sales and customer satisfaction.

Education

GED -

Griffin Technical College
05.2006

Skills

  • Call Center Operations
  • Sales Coaching & Training
  • Sales Presentations & Closing Techniques
  • Team Management & Building
  • Floor Operations & Sales Supervision
  • Revenue Generation & Sales Analytics
  • Performance Management

Accomplishments

  • Experienced leader managing teams to exceed KPIs.
  • Expert in Asian Import automotive market.
  • First American Honda salesperson invited to Honda Excel Program, contributing to national training and initiatives.
  • Created training presentations that improved performance.
  • Employee of the Year (2010–2013) at Willett Honda South.
  • Eight-time Salesman of the Month at Summit Racing.

Timeline

Senior Sales Team Leader

Summit Racing Equipment
11.2020 - Current

Level I-IV Sales, Service, And Technical Advisor

Summit Racing
06.2017 - 11.2020

Level I and II Sales Agent

Summit Racing
06.2017 - 07.2019

Insurance Account Executive

Allstate Insurance Co
06.2015 - 06.2017

Automotive Sales, Finance & Operations Manager

Willett Honda South
05.2011 - 03.2016

Internet and Financial Sales Manager

Willett Honda South
05.2011 - 11.2012

New Vehicle Specialist

Willett Honda South
12.2010 - 05.2011

GED -

Griffin Technical College

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