Ben Wieboldt
San Diego,CA
Summary
Aspiring Creative Operations Specialist with a strong digital marketing and brand strategy background as well as hands-on experience in retail and event marketing. Proven ability to streamline workflows, create diverse marketing collateral, and coordinate cross-functional teams. Eager to contribute organizational, creative, and project management skills to support the success of Vuori's Creative Operations team.
Overview
3
3
years of professional experience
Work History
Internet Business Coordinator/CRM Specialist
Berkshire Hathaway HomeServices California Properties
06.2022 - Current
- Coordinate and create digital and creative marketing collateral across multiple channels including video, email, and paid ads
- Manage placement and distribution of internet and digitally generated leads, while implementing recruitment campaigns for 40 managers
- Monitor agent requests across multiple channels while upholding transparent and efficient communication
- Played a key role in the company-wide CRM rollout, successfully onboarding 800+ agents
- Consult and develop campaign strategies for marketing activities on the CRM (email, direct, lead generation) while acting as the primary source of support for all agents
- Nurture company relationships with partner agencies and carry out corresponding deliverables
- Create and distribute monthly newsletters for agents and maintain company blogs
- Maintain and update databases with agent profiles, client inquiries, contacts, and capture rates
- Prepare and present monthly department analytics reports to the executive team.
Marketing Intern
Wonderfront Music and Arts Festival
05.2022 - 08.2022
- Assisted with the development and execution of a multi-channel marketing campaign that resulted in 60,000+ tickets sold
- Conducted market research and analyzed current trends in the music industry for festival lineup curation
- Coordinated with vendors and sponsors to secure event sponsorships and partnerships, while attending and leading multiple brand activations throughout San Diego
- Created and revised marketing content for social media - Instagram, TikTok, Facebook
- Developed and maintained relationships with key stakeholders, including event attendees, sponsors, and vendors.
Web Fulfillment
Nordstrom
10.2020 - 03.2022
- Communicated product knowledge helping consumers meet their needs
- Assist customers throughout the entire purchasing and fulfillment process while solving any issues that may occur
- Establish customer loyalty by building personal relationships with each customer
- Utilize an online fulfillment system to locate, ticket, and process customer orders promptly resulting in high fulfillment rates.
Education
Bachelor of Science - Business Administration: Marketing
San Diego State University
05.2022
Study Abroad - Luxury Brand Management And Retail Marketing
Instituto Lorenzo De' Medici
Florence, Italy05.2021
Skills
- Project management experience with the ability to manage and track the progress of multiple campaigns/projects in Basecamp
- Excellent communicator with strong teamwork and interpersonal skills
- Lead generation, digital marketing, and strategic brand development
- Great client service skills with previous account management experience
- Experience in CRM management and customer support
- Exceptional organizational skills and the ability to manage multiple projects and meet deadlines
- Extensive design and content creation experience
- Certified in Google Ads Search/Google Analytics
Timeline
Internet Business Coordinator/CRM Specialist
Berkshire Hathaway HomeServices California Properties
06.2022 - Current
Marketing Intern
Wonderfront Music and Arts Festival
05.2022 - 08.2022
Web Fulfillment
Nordstrom
10.2020 - 03.2022
Bachelor of Science - Business Administration: Marketing
San Diego State University
Study Abroad - Luxury Brand Management And Retail Marketing
Instituto Lorenzo De' Medici
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