Summary
Overview
Work History
Education
Skills
Timeline
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Ben Zalewski

Pittsburgh,PA

Summary

Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

11
11
years of professional experience

Work History

Sales Representative

Mehta Marketing
10.2020 - 01.2021
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Sales Associate/Front Desk Receptionist

Orange Theory Fitness
01.2018 - 02.2020
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Scheduled, coordinated and confirmed appointments and meetings.

Secretary

Merrill Lynch
08.2009 - 06.2012
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Facilitated communication between departments for improved collaboration and project success.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.

Education

Bachelor of Science - Psychology

Beacon College
Leesburg, FL
05.2018

High School Diploma -

Peters Township High School
McMurray, PA
06.2012

Skills

  • Customer Retention
  • Records Management
  • Sales Closing
  • Business Development
  • Prospecting Skills
  • Cold-Calling
  • Upselling and Cross Selling
  • Relationship Building
  • Product and Service Knowledge
  • Relationship Selling
  • Active listening
  • Team collaboration
  • Adaptability

Timeline

Sales Representative

Mehta Marketing
10.2020 - 01.2021

Sales Associate/Front Desk Receptionist

Orange Theory Fitness
01.2018 - 02.2020

Secretary

Merrill Lynch
08.2009 - 06.2012

Bachelor of Science - Psychology

Beacon College

High School Diploma -

Peters Township High School

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Ben Zalewski