BEN ZANDER
Los Angeles,CA
Summary
Passionate animal lover and people person with a successful track record of helping pet parents train their beloved dogs while also guidling them to positively correct undesirable behavior patterns. Looking for a new position where I can expand my skills as a team player in a dynamic professional organization.
Overview
8
8
years of professional experience
Work History
Customer Service/Dog Trainer
Zoom Room
2023.06 - Current
- Lead group puppy training classes.
- Supervise private parties and events.
- Hands-on assistant in agility training classes.
- Open, clean, and close the facility.
- Handle both in-person and on-phone clients. Responsibilities include scheduling client training sessions, retrieving client data, signing up new clients, and explaining services and retail products.
- Use the computer database to enter all relevant medical information, confirm compliance with the medical policies, and track appointments and sales.
- Specialist in doggy belly rubs.
Covid Compliance Officer
Freelance Production
2020.07 - 2023.04
- Provide diligent service assisting with high-profile, national commercial campaigns for clients such as Lowe's, Lancôme, DiGiorno, Ozempic and Almond Joy, as well as MasterClass
- Coordinate & conduct thorough daily health screenings while effectively & concisely communicating safety guidelines
- Facilitate the movement of all individuals on set, minimizing close contact between crew members
- Advise management on the company's compliance with laws & regulations through detailed reports
- Create & manage effective action plans in response to audit discoveries & compliance violations
- Ensure all employees are educated on the latest regulations & processes
- Completed the John Hopkins Covid-19 Contact Tracing Course.
Production Assistant
FREELANCE
2016.07 - 2020.07
- Completed a broad range of complex tasks throughout the production of commercial campaigns for clients including Apple, Boeing, Nissan and Ford
- Partnered with directors and executive producers in all stages of TV commercial production, from pre-production to wrap
- Enhanced overall organization, clear communication, responsiveness, and efficiency of on-set operations
- Handled & distributed paperwork related to production, assisted production team with lights, cameras, and set up, & utilized effective problem-solving skills to quickly & logically resolve any issues that occurred.
Busser
Laurel Hardware
2018.01 - 2019.01
- Delivered superior customer service & experience while cleaning, organizing, and readying tables for patrons within a fast-paced, luxury environment
- Ensured customer satisfaction & loyalty by being attentive & proactively addressing any needs or issues
- Cross-collaborated with servers & other staff members to efficiently accomplish objectives set by the company
- Protected the establishment & guests by adhering to sanitation & safety policies
- Supported waitstaff by setting up & replenishing condiment stands & busser stations.
Education
2022 - Google IT Support Certificate
Google IT Support Certificate
Online04.2022
COVID-19 Contact Tracing - COVID-19 Contact Tracing
Johns Hopkins University
Baltimore, MD06.2020
Bachelor of Science - Health Sciences
CSU Channel Islands
CSU Channel Islands05.2020
Skills
- Obedience training
- Dog Body Language Interpretation
- Canine Nutrition Awareness
- Positive Reinforcement Training
- Group Class Instruction
- Positive Reinforcement
- Agility Training Proficiency
- Behavior Modification
Timeline
Customer Service/Dog Trainer
Zoom Room
2023.06 - Current
Covid Compliance Officer
Freelance Production
2020.07 - 2023.04
Busser
Laurel Hardware
2018.01 - 2019.01
Production Assistant
FREELANCE
2016.07 - 2020.07
2022 - Google IT Support Certificate
Google IT Support Certificate
COVID-19 Contact Tracing - COVID-19 Contact Tracing
Johns Hopkins University
Bachelor of Science - Health Sciences
CSU Channel Islands
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