B E NA F S H A Q A S E M I
Falls Church,VA
Summary
I am a business and operations manager with 10 years of experience. I focus on being a collaborative, approachable, and innovative thought-partner with expertise in supporting strategic objectives of multi-million dollar organizations through human resources programs.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Refugee Family Liaison
Austin Independent School District
03.2022 - 04.2024
- Assist refugee, asylee, and newcomer students with registration, enrollment, and grade placement within Austin ISD schools.
- ▪ Provide ongoing parent/family engagement through cultural orientation for newly arrived refugee/asylee families.
- ▪ Plan with Refugee Family Support Coordinator in developing/coordinating newcomer communications, programs and trainings, and general support for refugee families.
- Coordinate and work closely with Resettlement agencies case managers regarding new referrals.
- ▪ Work with school staff as a resource to improve communication to and involvement of refugee/asylee families.
- ▪ Assist families, staff and the community in understanding District, state, and federal practices and policies.
- ▪ Establish and maintain productive working relationships with campus staff and parents/families/community and community resource providers.
- ▪ Document all program activities and outcomes in an electronic database and in individual cases files, ensure documentation and case files are in compliance with state and federal guidelines.
Parent Support Specialist
Shamal High School
01.2019 - 01.2020
- Facilitated family meetings to ensure communication and collaboration between family members.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Lead individualized and group counseling sessions with children and families.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Developed and implemented programs to support children's mental health and well-being.
School Principle
AFGHAN SWISS School
01.2018 - 01.2019
- Defined and enforced student academic achievement standards in line with district goals and objectives.
- Performed classroom evaluations to assess teacher strategies and effectiveness.
- Administered personnel policies and procedures for school faculty and staff.
- Mentored newly hired educators and provided encouragement and feedback.
Admin Assistant
AFGHAN SWISS MEDICAL GROUP
01.2014 - 01.2018
- Maintained inventory of office supplies and placed orders.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
Master of Business Administration - Management
KARDAN UNIVERSITY
05.2021
Bachelor of Arts - Sociology
KABUL EDUCATION UNIVERSITY
Kabul, Afghanistan01.2010
Baccalaureate - undefined
MARIAM HIGH SCHOOL
01.2010
Skills
- Cultural sensitivity
- Transportation arrangements
- Client education
- Child development
Websites
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved LAs Links Assessment Certificate by completing Online training with accuracy and efficiency.
- Achieved Brave Award through effectively helping with refugee clients.
- Achieved Administrative Assistant Certificate by completing training in customer service, Bunnies Writing, and Computer Skills.
Certification
- Information Technology Diploma, Completion of Microsoft Office coursework (Word, Excel, PowerPoint, Outlook)
- English Language Diploma, IRC English Program in Elham Danish Center, Kabul, Proficient in all aspects of the English language
- Research Approach, National Centre for Policy Research (NCPR) of Kabul University
- Farsi and Pashto, German Language Attendance Certificate, Deutschkurs at Goethe-Institute, Kabul
- Arabic Language Certificate, Riath City, Saudi Arabia
Languages
English
Full Professional
Dari
Native or Bilingual
Pashto
Native or Bilingual
Ordu
Limited Working
Arabic
Limited Working
Germani
Limited Working
Software
Microsof Office
Outlook
Timeline
Refugee Family Liaison
Austin Independent School District
03.2022 - 04.2024
Parent Support Specialist
Shamal High School
01.2019 - 01.2020
School Principle
AFGHAN SWISS School
01.2018 - 01.2019
Admin Assistant
AFGHAN SWISS MEDICAL GROUP
01.2014 - 01.2018
Baccalaureate - undefined
MARIAM HIGH SCHOOL
- Information Technology Diploma, Completion of Microsoft Office coursework (Word, Excel, PowerPoint, Outlook)
- English Language Diploma, IRC English Program in Elham Danish Center, Kabul, Proficient in all aspects of the English language
- Research Approach, National Centre for Policy Research (NCPR) of Kabul University
- Farsi and Pashto, German Language Attendance Certificate, Deutschkurs at Goethe-Institute, Kabul
- Arabic Language Certificate, Riath City, Saudi Arabia
Master of Business Administration - Management
KARDAN UNIVERSITY
Bachelor of Arts - Sociology
KABUL EDUCATION UNIVERSITY
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