Bence Nagy
Gilbert,AZ
Summary
I am originally from Europe, and have been working in America since 2015. I am fluent in English and have a permanent resident card. I have 9 years experience in construction, and have also worked warehouse jobs, as well as in the customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Amazon Delivery Driver
Verve Carriers LLC
05.2024 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
Barback/Server
Magerks Pub & Grill-Bel Air, MD
04.2022 - 03.2024
- At Magerks I was responsible for maintaining the bar area in a fast paced work environment
- I communicated efficiently with coworkers
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Greeted customers and provided friendly, knowledgeable service.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
- Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Host/Expo/Busser/food runner
Chili's-Las Vegas, NV
09.2021 - 03.2022
- I was responsible for communicating mistakes with the cooks, and getting them fixed and back out right away.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Private handy man jobs
Banyai Properties
06.2021 - 10.2021
- Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.
- Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
- Demonstrated adaptability in learning new skills on the job, increasing overall productivity within the team dynamic.
- Improved client satisfaction by maintaining a clean and organized workspace during and after job completion.
Painter
Euro painting-Los Angeles, CA
11.2015 - 06.2021
- I helped with hotel demolition, putting up drywall, mudding, sanding, and painting.
- Each hotel renovation had a deadline to meet and I had to communicate efficiently and collaborate with the other departments in construction.
- Communicated efficiently with different construction departments with language barriers.
- Demonstrated versatility in skillset by proficiently using various types of paints, stains, varnishes, primers, and sealers.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Operated power equipment to move materials and promote job efficiency.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
- Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
Education
High school diploma -
Csokonai Vitez Mihaly
06.2007
Skills
- Customer service and care
- Effective patient communication
- Strong Work Ethic
- Team Player
- Reliable and Responsible
- Warm and Friendly
- Adaptable and Flexible
- High Energy and Stamina
- Problem-Solving
- Cool Under Pressure
- Excellent Communication
Certification
Snhd food handlers card, 10/01/21, 10/01/24
Assessments
Work style: Reliability, Proficient, 09/01/21
Timeline
Amazon Delivery Driver
Verve Carriers LLC
05.2024 - Current
Barback/Server
Magerks Pub & Grill-Bel Air, MD
04.2022 - 03.2024
Host/Expo/Busser/food runner
Chili's-Las Vegas, NV
09.2021 - 03.2022
Private handy man jobs
Banyai Properties
06.2021 - 10.2021
Painter
Euro painting-Los Angeles, CA
11.2015 - 06.2021
High school diploma -
Csokonai Vitez Mihaly