Bence Veres
Temple,Pennsylvania
Summary
Dynamic and adaptable professional with a proven track record at Target, enhancing customer satisfaction and team performance through strong interpersonal skills and a customer-centric approach. Expert in developing educational content and fostering relationships, fluent in English and Hungarian. Demonstrates exceptional adaptability, teamwork, and a focus on achieving and exceeding goals.
Overview
3
3
years of professional experience
Work History
Fulfilment Expert
Target
10.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Online Educator
Outschool
04.2022 - Current
- Developed and implemented online courses for students of varying ages and backgrounds.
- Developed positive relationships with parents through communication about their child's daily activities.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Developed and implemented customer communication strategies to ensure customer satisfaction.
Education
Bachelor of Arts - Film
Albright College
Reading, PA05-2021
Skills
- Strong interpersonal skills
- Able to retain and follow instructions
- Customer relations and service
- Adaptability and flexibility
- Teamwork skills
- Understanding customer needs
- Fluently Bilingual in English and Hungarian
Timeline
Fulfilment Expert
Target
10.2023 - Current
Online Educator
Outschool
04.2022 - Current
Bachelor of Arts - Film
Albright College
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