Summary
Overview
Work History
Education
Skills
Certification
Websites
Accomplishments
Timeline
Generic

BENEDICT BRUNING

Cincinnati

Summary

Dynamic Enterprise Account Manager with MRI Software, recognized for driving revenue growth through strategic upselling and consultative engagement. Expert in SaaS sales and contract negotiation, I excel in building strong client relationships and delivering tailored product demonstrations, resulting in increased customer satisfaction and retention. Proven ability to mentor teams and analyze market trends.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Enterprise Account Manager

MRI Software
Solon
06.2022 - 05.2025
  • Drive revenue growth within existing enterprise accounts through strategic upselling and consultative engagement
  • Deliver tailored product demos, deepening client product adoption and satisfaction
  • Resolve complex billing and technical issues; escalate support cases as needed
  • Mentor colleagues on sales strategies and SaaS best practices
  • Analyzed customer data to identify trends in usage, revenue, and profitability.
  • Provided guidance on pricing models and negotiated contracts with large customers.
  • Facilitated onboarding processes for new customers by coordinating between departments internally.
  • Established a network of partners to increase the reach of enterprise offerings.
  • Identified new business opportunities within existing accounts.
  • Cultivated relationships with key decision-makers within large organizations to ensure customer satisfaction and loyalty.
  • Created comprehensive account plans that detailed objectives, tactics, timelines and milestones for achieving success.
  • Developed and implemented strategies for upselling services to existing enterprise customers.
  • Initiated contact with prospective enterprise customers through cold calling and email campaigns.
  • Presented value propositions tailored to each individual customer's needs during sales meetings or webinars.
  • Resolved customer inquiries quickly while maintaining high levels of customer satisfaction.
  • Coordinated training sessions for users on how to use the company's products and services effectively.

Strategic Account Executive

Leap Spark
Cincinnati
01.2021 - 06.2022
  • Closed new business opportunities across diverse sectors, driving revenue growth.
  • Led contract negotiations and tailored solution proposals to align with client goals.
  • Delivered impactful sales presentations to executive audiences, enhancing engagement and buy-in.
  • Negotiated pricing, terms, and conditions with customers.
  • Organized customer events to promote products or services.
  • Participated in industry trade shows to promote company offerings.
  • Maintained accurate records of customer interactions in CRM system.
  • Identified new business opportunities with existing customers.
  • Conducted market research activities to identify customer needs and preferences.

Account Executive

Hobsons
Cincinnati
04.2019 - 01.2021
  • Grew new business pipeline across a multi-state territory
  • Conducted on-site and virtual product demos, tailoring solutions to client needs
  • Managed full sales cycle: prospecting, discovery, demos, proposals, contracts, and close
  • Analyzed market data to identify and prioritize high-potential accounts
  • Developed and maintained relationships with key clients to ensure customer satisfaction.
  • Performed product demos at conferences, meetings, seminars, or other venues as necessary.
  • Monitored competitors' activities and adjusted strategies accordingly.

Senior Account Manager

Clubessential
Cincinnati
12.2018 - 04.2019
  • Expanded relationships with key enterprise accounts, resulting in increased revenue.
  • Delivered live demonstrations and represented company at trade shows to promote new products.
  • Collaborated with Marketing, Product, Finance, and Support teams to align strategies and initiatives.
  • Contributed to product pricing, sales strategy development, and compensation planning efforts.
  • Mentored peers in sales techniques, enhancing overall team performance.
  • Analyzed operational data to identify process improvement opportunities.
  • Negotiated contracts with clients to secure favorable pricing and terms.
  • Maintained comprehensive records of account activities, including sales orders and invoices.

Account Manager

Clubessential
Cincinnati
03.2013 - 12.2018
  • Retained and grew the client base through product education, demos, and consultative support.
  • Trained clients on SaaS platform usage, ensuring adoption, and reducing churn.
  • Built long-term relationships with decision-makers and stakeholders.
  • Provided training and guidance to new Account Managers.
  • Negotiated contracts with clients to maximize profitability.
  • Solicited feedback from customers on their experience with products or services.
  • Monitored competitor activities in order to stay ahead of the competition.
  • Analyzed client data and identified opportunities for growth.
  • Provided technical assistance during product demonstrations or presentations.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Provided technical support to customers when needed.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Utilized problem-solving skills when dealing with difficult customers.

Senior Sales Representative

Cengage Learning
Cincinnati
01.2006 - 03.2013
  • Delivered SaaS and technology solutions to educational institutions, enhancing operational efficiency.
  • Established long-term relationships with key accounts by providing superior service levels.
  • Identified new business opportunities through data-driven territory analysis.
  • Boosted custom solution sales via consultative engagement with clients.
  • Led training initiatives for sales team, improving performance and strategy execution.
  • Created targeted marketing campaigns and custom projects to increase revenue.

Education

Bachelor of Arts - English & History

University of Dayton

Skills

  • SaaS sales expertise
  • Customer relationship management
  • Market research
  • Pricing strategy
  • Account planning
  • Problem solving
  • Effective communication
  • MEDDPICC methodology
  • Salesforce CRM proficiency
  • Contract negotiation
  • Product demonstrations
  • Client retention and expansion
  • Value-based selling
  • Presentation design
  • Cross-functional collaboration
  • Mentorship and coaching

Certification

MEDDPICC Masterclass Certified (2024)

Accomplishments

  • 17+ years of top-performing SaaS, B2B, and B2C sales experience
  • Consistently surpassed sales targets — 114% quota achievement in 2022, 106%+ average (2008–2013)
  • Managed $2.3M+ in commissionable revenue, driving 12% company growth (2013–2019)
  • 50% YoY sales growth in 2017; 113% target attainment same year
  • Representative of the Year (2008) | Top 10% of sales team (126.5% quota in 2008)
  • Salesforce.com power user | Skilled in crafting persuasive, ROI-focused presentations

Timeline

Enterprise Account Manager

MRI Software
06.2022 - 05.2025

Strategic Account Executive

Leap Spark
01.2021 - 06.2022

Account Executive

Hobsons
04.2019 - 01.2021

Senior Account Manager

Clubessential
12.2018 - 04.2019

Account Manager

Clubessential
03.2013 - 12.2018

Senior Sales Representative

Cengage Learning
01.2006 - 03.2013

Bachelor of Arts - English & History

University of Dayton

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