BENEDICT DAMIAN

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Optimized customer support by establishing collaborative service environments through targeted operational initiatives.

A Midmac Contracting Company Secretary would primarily be responsible for providing executive support to the company's leadership team, managing calendars, handling correspondence, preparing documents, coordinating meetings, and maintaining filing systems, all while ensuring smooth office operations within the construction industry context, often requiring strong organizational skills and familiarity with relevant industry practices.