BENEDICTA BOYEWA
Raleigh,NC
Summary
Strategic thinking Product Professional bringing over 7 years of expertise in project and risk management, process improvement and financial analysis. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.
Overview
17
17
years of professional experience
Work History
Founder and Principal Planner
Talia's Agency
07.2019 - Current
- Successfully delivered $200k project within given time and budget while bringing risks to forefront for alignment and early attention.
- Ensured transparent communication and balanced expectations across Vendor Teams and stakeholders
- Orchestrated two large-scale projects totaling $100k in budget simultaneously
- Conducted market research analysis and sourced best vendors and pricing
- Aligned goals with stakeholders on budgeting, resource management and progress
- Obtained feedback from stakeholders, vendors and clients through surveys.
- Assessed, mitigated, and managed project risks for stakeholders and organizational success
- Oversaw Budgets, spending reports, and managed up to 20 team members for various projects.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained database systems to track and analyze operational data.
Business Recruitment Analyst
Royal Bank of Canada
01.2019 - Current
- Conducted research and provided support to recruitment team and hiring managers
- Screened candidates and facilitated initial contact
- Coordinated interviews and managed interview scheduling for hiring managers
- Provided analytical support for project, program, and process development
- Owned process for management of compensation packages, reviews, and candidate onboarding
- Assisted with administrative tasks and served as a point of contact for recruitment policies and job market related research.
- Reviewed immigration procedures in Canada and USA
- Improved office efficiency by effectively managing internal communications and correspondence.
- Conducted process reviews and provided feedback to managers on employee performance.
- Collected and analyzed data for regulatory reporting purposes.
Mortgage Analyst
Rocket Mortgage
06.2015 - 09.2022
- Underwrote loans for various lending products following lending guidelines and team processes
- Conducted credit profit analysis, income calculations, and risk assessments
- Collaborated with business units to meet turn time KPI goals
- Led business tax audits and new hire training
- Led process improvement projects and policy guideline updates
- Conducted process audits, tracked error rates, and communicated improvements
- Maintained average monthly closing volume of $7-$10 million
- Principal participated in team projects, such as VA, FHA, jumbo underwriting, beta testing for specialized clients and internal management, yielding extra revenues of $2-$3 million dollars.
Credit Analyst
Macy's
10.2012 - 06.2015
- Evaluated customer financial data to determine credit extension risk
- Supervised coaching, training, and fraud investigations
- Reduced error rates from 7% to 3% through quality control
- Reviewed and approved or denied credit applications to keep organization profitable by making informed lending decisions.
Executive Assistant Recruiter
Lomographic Society HQ
11.2009 - 02.2011
- Provided administrative, customer service, and case management support
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
Complaint Division Manager
Wiener Wohnen
02.2007 - 11.2009
- Oversaw performance evaluations, scheduling, and client account audits.
- Supervised daily planning, coordination and administration for division operations.
- Established clear and consistent policies and procedures.
Education
Certificate in Six Sigma Yellow Belt -
The Council For Six Sigma Certification
New York04.2022
Certificate in Business Analysis -
Harvard University
Cambridge, MA12.2019
Certificate in Product Owner in process -
Duke University
Durham, New York, NC, NY08.2020
Certificate In Six Sigma Green Belt -
The Council For Six Sigma Certification
Certificate In Six Sigma Green Belt09.2023
Skills
- Performance Improvements
- Framework: Agile, Waterfall, Lean Six Sigma
- Software: Excel, PowerPoint, SharePoint, Outlook, Microsoft Word,
- Implementation: Workday
- Upper Management Support
- Strong organizational skills
- Forecasting and Planning
- Business Analysis
- Project Management & Coordination
- Detail Oriented
- Time Management
- Problem solving skills
Timeline
Founder and Principal Planner
Talia's Agency
07.2019 - Current
Business Recruitment Analyst
Royal Bank of Canada
01.2019 - Current
Mortgage Analyst
Rocket Mortgage
06.2015 - 09.2022
Credit Analyst
Macy's
10.2012 - 06.2015
Executive Assistant Recruiter
Lomographic Society HQ
11.2009 - 02.2011
Complaint Division Manager
Wiener Wohnen
02.2007 - 11.2009
Certificate in Six Sigma Yellow Belt -
The Council For Six Sigma Certification
Certificate in Business Analysis -
Harvard University
Certificate in Product Owner in process -
Duke University
Certificate In Six Sigma Green Belt -
The Council For Six Sigma Certification
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