Beneranda Euceda
Morristown,NJ
Summary
Proven District/Project Manager with a track record of enhancing project efficiency and stakeholder satisfaction at Riverwood Cleaning. Excelled in mentoring, problem-solving, and bilingual communication, achieving significant improvements in team performance and customer service. Demonstrated adaptability and critical thinking in managing multiple projects, with a focus on achieving customer approving results.
Overview
9
9
years of professional experience
Work History
District/Project Manager
Riverwood Cleaning
Iselin/Edison/Hamilton/Morristown, NJ
04.2021 - 12.2024
- Mentored junior team members in project management best practices, contributing to their professional growth and development.
- Improved project efficiency by streamlining communication channels and implementing standardized processes.
- Implemented risk management strategies to identify potential issues and develop contingency plans.
- Managed multiple district projects concurrently, ensuring timely delivery within budget constraints.
- Presented detailed reports on project status to senior leadership regularly, showcasing accomplishments and addressing challenges proactively.
- Increased stakeholder satisfaction by providing regular progress updates and addressing concerns promptly.
- Developed comprehensive project plans to guide team members toward successful completion of goals.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained strict adherence to quality standards by implementing thorough review processes at each project milestone.
- Enhanced customer satisfaction by resolving disputes promptly, and maintaining open lines of communication.
- Improved safety procedures to create safe working conditions for workers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Lead Supervisor
ABM Janitorial Services
Morristown, NJ
03.2016 - 04.2021
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- Educated workers about proper safety procedures to prevent accidents and injuries.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Learned every team members' role to offer skilled backup during shortages and high-volume periods.
- Ensured smooth daily operations by addressing unforeseen challenges promptly and proactively.
Education
High School Diploma -
Parsippany High School
Parsippany, NJ06-2003
Skills
- Scope definition
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Critical thinking
- Decision-making
- Staff management
- Adaptability
- Bilingual, English and Spanish
Languages
Spanish
Native or Bilingual
Timeline
District/Project Manager
Riverwood Cleaning
04.2021 - 12.2024
Lead Supervisor
ABM Janitorial Services
03.2016 - 04.2021
High School Diploma -
Parsippany High School