Benfa Louis-Charles
West Palm Beach
Summary
Dedicated professional with a strong background in customer service and educational support. Known for effective communication, attention to detail, and a calm demeanor in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Teacher's Assistant
O2B Kids
Boynton Beach, FL
03.2026 - Current
- Supported lead teacher in implementing lesson plans and classroom activities.
- Assisted in maintaining a safe and engaging learning environment for students.
- Facilitated small group instruction to reinforce concepts and enhance student understanding.
- Collaborated with educators to prepare instructional materials and resources.
Data Entry Clerk
Food For The Poor
Fort Lauderdale, FL
11.2024 - 02.2026
- Processed incoming donations by categorizing and recording relevant details using proprietary software.
- Conducted regular audits to ensure data integrity and compliance with organizational standards.
- Collaborated with team members to improve data entry workflows, enhancing overall efficiency.
Data Entry Clerk
Broward County Clerk of Courts
Fort Lauderdale, FL
03.2022 - 09.2024
- Entered and maintained accurate data in organizational databases for efficient information retrieval.
- Assisted in training new staff on data management systems and best practices for accuracy.
- Generated reports summarizing donation trends to support operational decision-making processes.
- Adapted quickly to updates in database systems, ensuring seamless transitions and minimal disruptions.
Server
Vi At Lakeside Village
Lake Worth, FL
06.2016 - 01.2024
- Delivered exceptional customer service by anticipating guest needs and addressing inquiries promptly.
- Managed dining room operations, ensuring a clean and welcoming environment for all patrons.
- Collaborated with kitchen staff to coordinate timely meal delivery and accommodate special dietary requests.
- Trained new servers on menu offerings, service standards, and operational procedures to promote team efficiency.
Office Administrative Assistant
The Tutoring Tunnel
Lake Worth, FL
06.2015 - 09.2017
- Managed scheduling and coordination for tutoring sessions, ensuring optimal resource allocation.
- Developed and maintained efficient filing systems for student records, enhancing data retrieval speed.
- Assisted in the creation of marketing materials to promote tutoring services, increasing community engagement.
Education
Associate of Applied Science - Medical Billing & Coding
Keiser University
Fort Lauderdale, FL12.2024
Associate of Arts -
Palm Beach State College
Lake Worth, FL05.2020
Skills
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Computer skills
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Time management
- Fast typing speed
- Customer Service-oriented
- Problem-solving
Timeline
Teacher's Assistant
O2B Kids
03.2026 - Current
Data Entry Clerk
Food For The Poor
11.2024 - 02.2026
Data Entry Clerk
Broward County Clerk of Courts
03.2022 - 09.2024
Server
Vi At Lakeside Village
06.2016 - 01.2024
Office Administrative Assistant
The Tutoring Tunnel
06.2015 - 09.2017
Associate of Applied Science - Medical Billing & Coding
Keiser University
Associate of Arts -
Palm Beach State College