BenG A. Sweet Jr.

• Identified appropriate marketing channels and target customers for campaigns.
• Developed campaigns and specific marketing strategies for clients.
• Coordinated with social media, public relations and other teams to execute product introductions.
• Wrote engaging and successful marketing, advertising and website copy.
• Planned marketing initiatives and leveraged referral networks to promote business development.
• Hosted webinars and training videos to communicate company views and developed social media standards that allowed us gain competitive edge in the market.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Identified issues, analyzed information and provided solutions to problems.
• Exceeded goals through effective task prioritization and great work ethic.
• Participated in team-building activities to enhance working relationships.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
• Connected electrical power unit and hoses to aircraft.
• Coordinated ground crew activities to complete objectives on schedule.
• Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
• Operated equipment while observing standard safety procedures.
• Moved furniture and boxes using utility dolly and truck ramp.

Planned and implemented community outreach activities and events to provide high quality health education relating to long-term health/mental conditions, self-care, and preventive health measures and rehabilitation with the elderly.

• Provided emotional support and education services on important care tasks.
• Achieved sales goals and service targets by cultivating and securing new customer base
• Lead and managed medical and health services according to organizational policies and practices
• Oversaw recruitment, hiring, and performance evaluation of administrative staff, nurses and STNA, CNA, and direct support professionals
• Developed annual budgets and established rates for available health services
• Developed and implemented procedures and strategies for quality assurance, patient services, departmental activities and public relations
• Developed and updated department goals and achievements throughout fiscal year - met/exceeded all key performance indicators (KPI) by 10%.
• Maintained records of expenses and monitored budget while recommending opportunities for cost savings.
• Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability
• Communicated with patients, ensuring that medical information was kept private
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations
• Discussed medical histories with patients in effort to provide most effective medical advice/care/treatment
• Established and maintained diverse company culture, and built cohesive work teams
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
• Established relationships with top leaders, while serving as key advocate for health initiatives
• Performed bench-marking analysis to provide highest quality care services, identify gaps, implement effective countermeasures

• Developed and implemented marketing programs and general business solutions resulting in increased company exposure, customer traffic, and increased sales
• Accessed computerized financial information to respond to customer questions related to business accounts
• Prepared sales contracts and agreements
• Managed route planning and travel schedule
• Negotiated prices, terms/conditions of sale and service agreements
• Oversaw sales forecasting, goal setting, and performance reporting of all accounts - managed over 350+ accounts annually
• Monitored market activity and quoted pricing to maintain healthy profit margins
• Analyzed sales statistics for market trends
• Developed budgets and approved expenses
• Traveled to national and international business locations
• Generated weekly, monthly, quarterly and yearly reports on purchasing operations
• Directed and coordinated marketing activities and policies to promote products and services
• Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services
• Analyzed business developments and monitored market trends

• Developed new customer base by networking with new business prospects and valuing existing clients
• Retained new customer base through proactive management of individual account needs and development of robust solutions within the trucking industry
• Facilitated key negotiation to develop/maintain new and existing customer base
• Used CRM software to record customer interactions and track general sales activities for review and follow-up
• Collaborated with clients to maintain strong business relationships to provide highest level of support
• Cold-called leads and closed large number of new sales over several months
• Contacted customers and prospects to generate new business to achieve company key performance indicators
• Consistently exceeded new sales growth quotas for all Account executives.
• Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
• Helped customers navigate choices between services with support for questions such as terms, pricing and availability
• Tracked shipments and trucks out on deliveries.
• Coordinated insurance coverage for goods and packages
• Monitored market and negotiated rates based on trends
• Verified count and condition of cargo received
• Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes
• Entered shipping information into computer system and estimated freight and trucking lane rates
• Coordinated dispatching of 30 drivers to accomplish daily delivery requirements
• Conducted qualitative and quantitative analysis of logistics operations to pinpoint and correct inefficiencies