Summary
Overview
Work History
Education
Skills
Affiliations
Sales
Timeline
Generic

Ben Hedding

Springfield,MO

Summary

Results-driven professional with extensive experience at Petco, specializing in stock control management and customer engagement. Demonstrated success in streamlining operations and enhancing inventory presentation, creating an inviting shopping atmosphere. Known for strong communication skills and strategic problem-solving, consistently providing exceptional service in dynamic environments.

Overview

11
11
years of professional experience

Work History

Merchandise Processor & Coordinator

Petco
Springfield, MO
01.2018 - 03.2023
  • Streamlined unloading procedures and supported stocking operations.
  • Facilitated comprehensive assistance while preserving a positive experience.
  • Executed maintenance duties within the store environment.
  • Supported daily store closure operations.
  • Supervised backroom stock, including inventory of various products.
  • Ensured consistent stocking and upkeep of inventory display.
  • Cultivated a lively and customer-focused atmosphere.

Home Care Provider

Kris Hedding
Billings, MO
02.2017 - 07.2019
  • Helped father manage mother's dementia-related needs.
  • Prepared and cooked a variety of meals.
  • Performed routine upkeep for house and property.
  • Provided ongoing care for father with advanced esophageal cancer.
  • Facilitated and coordinated scheduling of appointments.
  • Assisted with medication administration and maintenance tasks.

Customer Tool Tech

Home Depot
Pittsburgh, PA
01.2012 - 01.2017
  • Maximized client satisfaction through effective communication and service solutions
  • Handled diverse customer service positions.
  • Assisted customers in selecting appropriate tools for various jobs.
  • Performed preventative maintenance and repairs on various tools, machines, and equipment.
  • Maintained detailed records of all repairs and maintenance activities performed.
  • Followed safety protocols while performing tasks involving hazardous materials or dangerous conditions.
  • Kept accurate counts of inventory through weekly and yearly cycle counts.
  • Restored functionality to customer tools under warranty and non-warranty.

Education

High School Diploma -

McLoud Highschool
McLoud, OK
05-2003

Skills

  • Stock control management
  • Visual product presentation
  • Stock management
  • Quality control management
  • Retail operations management
  • Customer engagement
  • Collaborative teamwork
  • Strategic issue resolution
  • Ability to adjust to new challenges
  • Effective verbal communication
  • Effective organizational skills
  • Product management skills
  • Original concept development
  • Proficient in managing multiple tasks
  • Strong organizational abilities
  • Experienced in operating handheld scanning devices
  • Financial transaction handling
  • Returns management
  • Proficient in labeling products
  • Accurate transaction management
  • Customer support in sales
  • Organized packaging solutions
  • Adaptable work hours
  • Workplace safety management
  • Professional phone communication
  • Organizing merchandise

Affiliations

  • Very proficient with customer interactions and sales tactics
  • Extremely outgoing very much a people person

Sales

  • Over 17 years in sales and customer service experience
  • Highly motivated
  • Driven customer relations

Timeline

Merchandise Processor & Coordinator

Petco
01.2018 - 03.2023

Home Care Provider

Kris Hedding
02.2017 - 07.2019

Customer Tool Tech

Home Depot
01.2012 - 01.2017

High School Diploma -

McLoud Highschool

Similar Profiles

CREATE PROFILE