Benhur Teklehaimanot
Stone Mountain,GA
Summary
Head hostess with over one year of experience in providing excellent customer service, handling daily coordinated dining room and account. Aiming to use my knowledge and expertise to effectively fill the cashier role in your store. Service-focused Valet with record of success in coordinating smooth placement and retrieval of customer vehicles. Dedicated to preventing damages and maximizing customer satisfaction by professionally operating cars, trucks and SUVs. Safe and attentive driver with clean history. Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests.
Overview
4
4
years of professional experience
Work History
Valet
Sahara
02.2021 - 01.2023
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Resolved customer complaints through calm, constructive communication.
Fry Cook
Chick-fil-A
04.2020 - 09.2020
- Cleaned, stocked, and restocked workstations and display cases.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Hostess
Sweet Georgia's Juke Joint
01.2019 - 03.2020
- Supervised and coordinated dining room activities and directed staff to provide fast and courteous customer service
- Organized and scheduled reservation for 150+ customers daily both over the phone and online
- Delivered a highly professional, courteous, and genuine personality and attitude toward guests and co-workers to increase an enjoyable atmosphere
- Assisted in preparing the dining area ahead of each service
- Accommodated guests according to their needs, including providing child booster seats and ensuring customers with wheelchairs felt comfortable.
Volunteer
Medhanealem Church
05.2019 - 08.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Associate of Applied Business - Computer And Information Systems Security
Georgia State University
Atlanta, GA12.2024
Stephenson High School
Stone Mountain05.2020
Skills
- Microsoft Office Suite
- Team Leadership
- Strong Communication skills
- Excel, Powerpoint, Word expert
Additional Information
- AWARDS , A Honor Roll, 8 quarters Outstanding Computer Student, 2020
Languages
Tigrinya
Native or Bilingual
Timeline
Valet
Sahara
02.2021 - 01.2023
Fry Cook
Chick-fil-A
04.2020 - 09.2020
Volunteer
Medhanealem Church
05.2019 - 08.2019
Hostess
Sweet Georgia's Juke Joint
01.2019 - 03.2020
Associate of Applied Business - Computer And Information Systems Security
Georgia State University
Stephenson High School
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