Beni Butoke
Avon,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and the willingness to take on added responsibilities to meet team goals. With six years of experience in supply chain management mainly in operations and inventory. Extensive
hands-on experience in operation, production and material handling. Approachable, well presented and able to establish good working relationships. Possessing proven ability to generate innovative ideas and solutions to problems.
Overview
8
8
years of professional experience
1
1
Certification
Work History
OTR Truck Driver
IQS GROUP
05.2023 - 07.2024
- Maintained accurate driving records in accordance with federal laws and regulations.
- Communicated with company dispatchers to alert of any issues or delays.
- Made sure that deliveries were on time for scheduled appointments.
- Inspected vehicle on daily basis, reporting any damage or issues to maintenance for immediate resolution.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
- Completed 100% of freight deliveries on time or ahead of schedule.
Fleet Manager
Hogan Transportation
07.2022 - 05.2023
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Managed employee scheduling, payroll and data collection to maximize project outcomes.
- Generated daily reports detailing suggested process improvement initiatives to inform management.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
OTR Driver
DUK EXPRESS
02.2023 - 05.2023
- Made sure that deliveries were on time for scheduled appointments.
- Charted out upcoming routes with GPS technology and maps.
- Operated with safety and skill to avoid accidents and delays.
- Delivered goods to customers both locally and long distance.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Maximized load safety by balancing, securing, and weighing products.
Owner/Operator Truck Driver
Maldives Logistics LLC
05.2020 - 05.2022
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maximized load safety by balancing, securing, and weighing products.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Managed day-to-day business operations.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
- Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
Midwest Regional Planner
Crete Carrier Corporation
08.2018 - 05.2020
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Collaborated with cross-functional teams to address systemic issues impacting customer experiences.
Caregiver
Senior1Care
01.2020 - 05.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
OPERATIONS ASSISTANT
AMAZON
10.2017 - 07.2018
- Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Collaborated with other departments to establish smooth implementation of operational processes and procedures.
- Followed shipping and receiving procedures for goods and materials.
- Operated pallet jack to move unloaded goods to correct locations in warehouse.
- Collaborated with peers and other business areas to leverage best practices.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Provided administrative support with accurate document preparation and data entry.
- Collaborated with other departments to foster smooth operation of daily processes.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
DIRECT SUPPORT STAFF
RESIDENTIAL SERVICES INC
10.2017 - 05.2018
- Developed rapport to create safe and trusting environment for care.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Assisted disabled clients to support independence and well-being.
WAREHOUSE ASSOCIATE/DELIVERY DRIVER
SIDDIQUE ENTERPRISE
04.2016 - 09.2017
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Performed inventory control, such as counting, and stocking merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Displayed adaptability by taking on various roles within warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Education
Associate of Science - LOGISTICS/SUPPLY CHAIN MANAGEMENT
Ivy Tech Community College of Indiana
Indianapolis, IN12.2018
Associate of Science - Business Management
Ivy Tech Community College of Indiana
Indianapolis, IN05.2023
Bachelor of Science - Supply Chain Management
IUPU At Indianapolis
Indianapolis, IN12.2025
Skills
- Driver Scheduling
- Strategic thinking
- Leadership
- Transportation Management
- Detail oriented
- Spreadsheet Tracking
- Inventory Management
- Quick learner
- Preventive Maintenance
- Driver Management
- Effective Communication
- MS Office Suite
- Flexible
- Load Security
- GPS and Route Planning
- Long-Haul Driving
- Scheduling
- Vehicle inspections
- Operations and logistics
- Employee Management
- Delivery schedule oversight
- Transportation Regulations
- Route Planning
- Government Regulations
- Expense Tracking
- Operational Efficiency
- Customer Relationship Management
- Data Analytics
- Training and education
- Issue Resolution
- Daily Operations Management
- Quality Control
- Driver hiring
- Fleet Dispatch
- Relationship Building
- Order Fulfillment
- Forklift Operations
- Team Collaboration
- Order picking and processing
- Staff Supervision
- Cost control and tracking
Certification
- CPR Certification
- First Aid Certification
- CDL A
Languages
Kirundi
Native or Bilingual
French
Native or Bilingual
English
Native or Bilingual
Kinyarwanda
Full Professional
Swahili
Limited Working
Timeline
OTR Truck Driver
IQS GROUP
05.2023 - 07.2024
OTR Driver
DUK EXPRESS
02.2023 - 05.2023
Fleet Manager
Hogan Transportation
07.2022 - 05.2023
Owner/Operator Truck Driver
Maldives Logistics LLC
05.2020 - 05.2022
Caregiver
Senior1Care
01.2020 - 05.2020
Midwest Regional Planner
Crete Carrier Corporation
08.2018 - 05.2020
OPERATIONS ASSISTANT
AMAZON
10.2017 - 07.2018
DIRECT SUPPORT STAFF
RESIDENTIAL SERVICES INC
10.2017 - 05.2018
WAREHOUSE ASSOCIATE/DELIVERY DRIVER
SIDDIQUE ENTERPRISE
04.2016 - 09.2017
Associate of Science - LOGISTICS/SUPPLY CHAIN MANAGEMENT
Ivy Tech Community College of Indiana
Associate of Science - Business Management
Ivy Tech Community College of Indiana
Bachelor of Science - Supply Chain Management
IUPU At Indianapolis
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