Beniafsha Ahady
San Antonio
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding expectations.
Overview
19
19
years of professional experience
Work History
Office Manager
Comfort Dental
01.2015 - 09.2024
- Supervised staff members, organized schedules and delegated tasks.
- Assisted in recruiting, onboarding and training new employees.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Maintained confidential records relating to personnel matters.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Ordered supplies and equipment to maintain adequate supply.
- Conducted preliminary assessments of patients' oral health before dentist appointments
- Obtained dental impressions and created models for crowns, bridges, and dentures
- Assisted dentists with complex procedures, improving overall patient care
- Took digital X-rays, following appropriate safety protocols and regulations
- Removed sutures as needed after healing was verified by dentist
- Fabricated custom mouthguards and night guards to address specific patient needs
- Provided chairside assistance during extractions, root canals, and other advanced procedures
- Sterilized instruments and maintained clean work environment to ensure safety and compliance
- Educated patients on proper oral care techniques, promoting better hygiene habits
- Positioned dental dam or rubber dam when required during certain procedures
- Applied sealants and fluoride treatments to protect teeth from decay
- Calmed anxious patients by explaining treatment steps in clear manner while offering reassurance
- Assessed patient teeth through dental imaging and scanning
- Fabricated temporary restorations using preliminary patient impressions
- Recorded information in patient records to keep track of treatment history
- Restoring teeth with composite material and Polished teeth after cleaning or restorative work to provide more aesthetic appearance
Administrative Assistant
The Life Link
01.2016 - 01.2017
- Answered customer questions about available products and services
- Received and distributed incoming mail and digital correspondence
- Updated databases and spreadsheets regularly to track progress
- Supported workflow of daily administrative tasks to achieve targets and deadlines
- Maintained scheduling and event calendars for staff meetings, parties and important deadlines
- Helped maintain office organization for aesthetic appeal and easy access to supplies
- Entered information onto digital systems to maintain data quality and accuracy
- Assisted with event planning, including booking venues, arranging catering, and coordinating logistics
- Ordered and distributed office supplies while adhering to fixed office budget
- Supported human resources department by updating employee files as needed
- Screened job applicants by reviewing resumes and conducting preliminary interviews over phone or in-person
- Processed invoices and expense reports according to company policies
- Scheduled meetings, trips, and appointments for team and maintained master calendar.
Dental Assistant
Cubero Dental
01.2012 - 01.2015
- Reviewed pre-operative and post-operative instructions with parent or guardian of patient
- Prepared stations for routine check-ups and specialized procedures
- Fabricated temporary restorations or custom impressions from preliminary impressions
- Documented dental care services with careful charting in patient records
- Set up instruments, materials and equipment necessary for each procedure
- Set up schedules to coordinate smooth patient flow
- Retracted patient's cheeks and tongue during dental examinations
- Took patient impressions to create accurate dental devices
- Completed dental x-rays, carefully following safety procedures and processing images
- Performed preventive maintenance on dental equipment
- Maintained accurate inventory of supplies and materials, reporting low stock to relevant persons
- Complied with infection-control policies and protocols to protect patient and employee well-being
- Disinfected exam rooms between appointments to prevent cross-contamination
- Helped patients feel at ease before, during, and after dental treatments by providing emotional support
- Took dental radiographs x-rays following dentist's instructions and safety protocols
- Performed basic laboratory tasks such as pouring impressions and trimming models
- Assisted dentists during dental procedures, ensuring patient comfort and efficient treatment
- Sterilized dental instruments and equipment, maintaining clean and safe work environment
- Maintained compliance with infection control procedures mandated by regulatory bodies like OSHA
- Made casts and molds for denture sizing and installation.
Store Manager
Burger king
07.2005 - 07.2012
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Monitored inventory levels and placed orders to restock shelves.
- Identified opportunities for cost savings through waste reduction initiatives.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Maintained accurate records of employee performance reviews.
- Ensured compliance with safety regulations and company policies.
- Prepared monthly reports on sales figures, expenses, profits.
- Created weekly work schedules for store personnel.
Education
Expanded function dental assistant -
Santa Fe community college
Santa Fe, New Mexico04.2017
Associate in Arts (A.A.) -
Brown Mackie Collage
Albuquerque, NM09.2013
Skills
- Multitasking abilities
- Patient Communication
- Professional demeanor
- Time management
- Customer service
- Inventory Control
Education and Training
Santa Fe, New Mexico,Albuquerque, NM
Contact
San Antonio, TX 78254
Timeline
Administrative Assistant
The Life Link
01.2016 - 01.2017
Office Manager
Comfort Dental
01.2015 - 09.2024
Dental Assistant
Cubero Dental
01.2012 - 01.2015
Store Manager
Burger king
07.2005 - 07.2012
Expanded function dental assistant -
Santa Fe community college
Associate in Arts (A.A.) -
Brown Mackie Collage
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