Benilda Lopez

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

Communicate with the passenger and the management to enter and exit the plane. Write down all the time and movement or all the plane schedule .

Washing and light body hygiene of the patient. Prepare some food and medicine, light housekeeping, little grocery and always attentive to my patient.