Benilde Gonzalez
Houston,TX
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Certified Dental Assistant
- Obtained dental history and/or records from patients
- Seat and prepare patients for examination and take preliminary medical history and vital signs for review by the dentist
- Mix amalgams, silicates and other restorative materials
- Ensure that the health history is updated on claims for all returning patients
- Prepare tray setup for dental procedures and maintain adequate supply levels in each operatory, replenishing as needed
- Escort patients to/from the front desk and introduce them to the continuing care clerk
- Complete radiographs and intra-oral pictures of patients as appropriate
- Remove orthodontic arch wires, periodontal dressings, sutures placed by the dentist and temporary cement
- Hand instruments and materials to dentists and keep patients' mouths dry and clear by using suction or other devices
Office Manager
Village Park Family Dental
10.2018 - Current
- Providing the practice owners with daily and weekly reports on the practices progress and shortcomings
- Dealing with incoming queries from clients in an orderly, efficient manner
- Identifying areas of strength and weaknesses and ways to achieve better performance
- Ensuring that the practice is up-to-date with the current regulatory requirements
- Keeping all practise administrative records and administration in order
- Dealing with complaints through the practice complaints procedure
- And remine
- Maximising performance and operational effectiveness
- Training and developing the practice team
- Process claim and prior authorizations
- Clear claims and ins
- EOB
- Appeal claim
- Scheduled appointments remine patient of their coming appointment
- Answer Phones
- Organized files File Charts
- Go over Fees with patient
- Give pre-op and post op to patient and parent
Office Manager
PHANTASTIC DENTAL
04.2006 - 11.2016
- Providing the practice owners with daily and weekly reports on the practices progress and shortcomings
- Dealing with incoming queries from clients in an orderly, efficient manner
- Identifying areas of strength and weaknesses and ways to achieve better performance
- Ensuring that the practice is up-to-date with the current regulatory requirements
- Keeping all practise administrative records and administration in order
- Dealing with complaints through the practice complaints procedure
- And remine
- Maximising performance and operational effectiveness
- Training and developing the practice team
- Process claim and prior authorizations
- Clear claims and ins
- EOB
- Appeal claim
- Scheduled appointments remine patient of their coming appointment
- Answer Phones
- Organized files File Charts
- Go over Fees with patient
- Give pre-op and post op to patient and parent
Education
High School -
Galena Park High School
Galena Park, TXSkills
- Payroll
- Office management
- Dental Assisting
- Scheduling
- Accounts payable
- Microsoft Excel
- Customer service
- Dentrix
- Billing
- Front desk
- Data Entry
- Eaglesoft
- Leadership
- Dental Receptionist
- Receptionist
- Office administration
- Organizational skills
Certification
- Driver's License
- Dentrix
- Dental assistant, 05/01/19
- Certified nurse assistant, 08/01/95
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Village Park Family Dental
10.2018 - Current
Office Manager
PHANTASTIC DENTAL
04.2006 - 11.2016
Certified Dental Assistant
High School -
Galena Park High School
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