Bernard Lynch Jr
Philadelphia,PA
Summary
- HR Specialist Core Competencies
- Staff Recruitment & Retention
- Training & Development
- Project Management
- Employee Engagement & Survey Analysis
- HR Business Partner Support
- Customer Service & Satisfaction
- Vendor Management
- Performance Optimization
- Team Leadership & Mentoring
- Cross-functional Coordination
- Budget Oversight
- HRIS & Workforce Analytics (Workday, ADP, FAMIS)
Overview
9
9
years of professional experience
Work History
IT Administrative Analyst
City of Philadelphia
07.2023 - Current
- In my role as an IT Administrative Analyst, I've oversaw crucial administrative tasks for the Police IT unit
- This includes data analysis, coordinating activities, and providing confidential support to leadership
- I have a deep understanding of organizational policies, handling budgeting, procurement, asset management, and PPD-IT initiatives
- Additionally, I've coordinated administrative duties, worked on projects using Word and Excel, and sustained communication in a confidential setting
- I'm detail-oriented, organized, and excel at prioritizing tasks
- My proficiency in database management and reporting has been instrumental in supporting the unit's operations and maintaining strong relationships with colleagues and officials
- Key Contributions:
- Supervised IT administrative tasks, including data analysis, system maintenance, and user support
- Prepared over 30 financial reports and presentations for IT leadership and stakeholders
- Collaborated with IT teams to develop project budgets totaling $10M, ensuring adherence to financial goals
- Supported financial planning and forecasting for IT department budgets
- Reviewed procurement requests against budgeted items for consistency
- Supplied effective administrative support to 2 or more executives, optimizing their workflow
- Saved the PPD over $75,000 in 2025 by conducting thorough audits, utilizing spreadsheets, and leveraging database management to identify inefficiencies and reduce unnecessary costs
- Created, executed, and processed 50+ RFPs, ensuring timely payments and maintaining compliance with procurement policies, streamlining the entire process for optimal efficiency
- Utilized skills in database management, query, and reporting (ADPICS/FAMIS)
- Prioritized and achieved 100% of deadline goals with or without supervision.
Corporate Coach
Accolade, Inc
05.2018 - 06.2018
- Implemented effective coaching strategies for employees, identifying strengths and weaknesses to create tailored roadmaps for a performance-driven culture
- Managed calendars, tracked records, and analyzed data to improve decision-making
- Aligned learning programs with long-term objectives, overseeing development plans and delivering high-quality products
- Contributed exceptional client support through various channels, resolved queries, and adapted to change while fostering team collaboration and best practices
- Key Contributions:
- Developed a new training module for 400+ employees, collaborating with QA team, managers, and leaders to ensure 100% accuracy and comprehension in the programs implementation
- Played a key role in succession planning, maintaining internal reports and analyzing workforce trends for over 100 employees, helping to identify 10+ candidates for potential leadership roles
- Supported HR Business Partners with project tracking, data analysis, and workflow improvements to optimize talent-related processes
- Conducted quarterly benefit plan audits for 1,000+ employees using Excel, and Workday, compiling over 50 metrics and generating detailed reports that identified savings opportunities
- Prepared reports on enrollment, claims, retirement, and plan expenses, managing invoice processing and budget maintenance
- Assisting users with understanding how to use different features and functionalities of the HR system
- Organized HRIS data entry for 200+ employees, ensuring 100% accuracy and compliance with company policies and regulatory requirements
- Provided technical support for the company's Human Resource System, assisting users with system navigation, troubleshooting, and issue resolution
- Assisted with RFI/RFP project management for the implementation of 3+ new vendors, ensuring that vendor relationships were sustained and contracts were processed on time
- Assisted with vendor implementation, system testing, and system enhancements, ensuring seamless integrations
- Redesigned a toolkit for managers, increasing usage by 75% and improving training access
- Partnered with payroll for benefits deductions, participated in annual enrollment, and conducted system testing
- Monitored accurate records of benefits enrollment, account balances, medical records, and HR data
- Offered suggestions on trends and opportunities, serving as a team ambassador
- Monitored time-tracking data, payroll reconciliation, and leave balance reports using Microsoft Excel and internal databases
- Worked with benefit providers to resolve issues, process claims, and implement changes to plans.
Food & Beverage Supervisor
Doubletree Suites by Hilton Hotels & Resorts
01.2016 - 05.2018
- Formulated and implemented policies on waste control to maintain profitable operations
- Managed servers, bussers, and bartenders in routine-based operations of the restaurant
- Administered scheduling and payroll as well as organized and coordinated restaurant inventory
- Key Contributions:
- Monitored employee scheduling, payroll tracking, and performance evaluations, ensuring workforce efficiency
- Recruited and onboarded 10+ employees, maintaining a 90% retention rate during tenure
- Oversaw staffing levels, scheduling, and training programs, increasing productivity by 50% and enhancing service quality
- Led new hire onboarding and training programs, fostering a high-performance team environment
- Led by example, supporting and motivating my team to provide top-notch service
- I fostered a culture of collaboration, growth, and excellence among our staff.
Education
Bachelor's Degree -
Rosemont College
Bryn Mawr, PA12.2020
Skills
- Technical Skills
- Microsoft Office Suite: Access, Excel, Outlook, Photo Editor, PowerPoint, Outlook, Publisher, and Word
- Adobe Creative Cloud: Photoshop, Dreamweaver, Bridge, Lightroom, InDesign, Illustrator, and Acrobat DD
- Workday, ADP, ADPICS/FAMIS
- Continued…
Timeline
IT Administrative Analyst
City of Philadelphia
07.2023 - Current
Corporate Coach
Accolade, Inc
05.2018 - 06.2018
Food & Beverage Supervisor
Doubletree Suites by Hilton Hotels & Resorts
01.2016 - 05.2018
Bachelor's Degree -
Rosemont College
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