Beniquia Mott

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position within a great company.

• Over 15 years of customer service experience Trained in front door through discharge workflow for both engagement specialist and MA position. Assisted in interview process in searching for MA candidates Supportive in retraining coworkers when recognized need for improved work performance is identified Provided coverage in absence of NCS engagement specialist Provide coverage throughout Holliday Park for MA absences Coordinate with COS OM on additional needs for their department and assist as required due to the department being staffed with one MA Completion of all COS prior authorizations and Genesite Testing Scanning CHC, AOS, COS records according to Walkthrough Excellent telephone and face-to-face customer service Expert knowledge on verification of insurance and payor Patient appointment scheduling in COS, AOS, CHC Case opening and closing proficiency Assist with records requests when assigned Assist with maintaining and ordering of CHC supplies when assigned Accept deliveries from administration Accept medication deliveries from pharmacies Adaptable with constantly changing work assignments and requirements Works well as a team with members at all disciplines including therapists, case managers, providers, managers while focusing on HHI's mission and vision