Benisa Joy McCammon
Yelm,WA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
Work History
Day Lead
Cw Resources
Fort Johnson, LA
01.2022 - 04.2024
- Managed staff scheduling, ensuring optimal coverage during peak hours and reducing labor costs.
- Trained new employees on department processes, creating a well-prepared workforce that could quickly adapt to changing need
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Ensured compliance with company policies, industry regulations, and safety standards in all aspects of store operations.
- Streamlined store operations through strategic planning and efficient use of resources.
Portfolio Manager
Sound Banking Co
Lakewood, WA
01.2018 - 12.2020
- Strengthened client relationships, conducting regular meetings to review portfolio performance and address concerns.
- Facilitated portfolio performance review and implemented new strategies.
- Streamlined reporting procedures for greater efficiency in communicating portfolio updates to clients.
- Complied with established internal controls and policies.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Supported financial director with special projects and additional job duties.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Established and checked coding procedures, monitored reports and updated internal files.
Lead Vault Teller
KeyBank
Puyallup, WA
08.2017 - 01.2018
- Maintained accurate records of all vault transactions, ensuring proper documentation and compliance with regulations.
- Updated knowledge on federal regulations pertaining to cash handling practices regularly, ensuring full compliance within the branch at all times.
- Ensured a high level of customer service by promptly addressing inquiries and resolving issues related to vault transactions.
- Assisted in the development of training materials for team members, emphasizing accuracy, safety, and attention to detail in all aspects of vault operations.
- Maintained open communication with branch management regarding any operational concerns or areas needing improvement within the lead vault teller function.
- Properly processed deposits, withdrawals and payments for average of 80 customers daily.
Education
High School Diploma -
Waipahu High School
Waipahu, HI05.2002
Skills
- Workplace Cleanliness
- Employee Training
- Task Delegation
- Employee Management
- Scheduling Coordination
- Workflow Planning
- Multitasking and Prioritizing
- Decision-Making
- Team Building and Motivation
- Superior Work Ethic
- Delegation and Supervision
Timeline
Day Lead
Cw Resources
01.2022 - 04.2024
Portfolio Manager
Sound Banking Co
01.2018 - 12.2020
Lead Vault Teller
KeyBank
08.2017 - 01.2018
High School Diploma -
Waipahu High School