Benita Abuo
San Antonio,TX
Summary
Operations and Supply Chain professional with over six years of experience in enhancing operational efficiency and logistics across healthcare, construction, and finance sectors. Achievements include two 'Retail Champion' awards and leading a team to secure the 2017 Most Effective Bank award in e-Reference Operations at Union Bank. Highly experienced in project management (PMP certified), data-driven optimization (Six Sigma Green Belt certified), and strategic procurement, consistently delivering results within time and budget constraints.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Logistics Analyst
Allwell Medxpress Logistics
03.2025 - Current
- Implemented data-driven route optimization and dispatch management strategies, improving delivery accuracy by 25% and reducing transit times.
- Developed and maintained key performance indicators (KPIs) to track logistics performance, patient referrals, and customer engagement, leading to a 10% boost in client retention.
- Led the integration of logistics software and automation tools, optimizing inventory management, cutting operational costs by 15%, and improving overall supply chain efficiency.
Project Coordinator & Scheduler
MiO Construction
03.2024 - 04.2025
- Developed and maintained comprehensive project schedules using Primavera P6 and Microsoft Project, ensuring alignment with objectives and critical milestones.
- Negotiated Just-In-Time terms with vendors.
- Analyzed project timelines, resolved schedule conflicts, and ensured efficient resource allocation.
Administrative Project Coordinator
Indiana University of Pennsylvania
01.2023 - 05.2024
- Managed logistics for university-wide events, enhancing service delivery and process efficiency.
- Analyzed data and generated detailed reports, improving data accuracy by 30% and ensuring 100% compliance with internal audit requirements and reporting deadlines.
Project Coordinator - Elite Relationship Manager
Union Bank
09.2014 - 12.2022
- Enhanced the elite customer experience by identifying key pain points through direct engagement and feedback analysis using process mapping.
- Conducted data analysis and reporting to enhance business performance and maintained document control for regulatory compliance.
- Provided high-level administrative and project support to senior executives and stakeholders.
- Conducted internal process audits and performance analysis to enhance operational planning.
- Collaborated with cross-functional teams to streamline operations and support compliance with internal standards.
Business Process Analyst - Branch Operations
Union Bank
06.2016 - 05.2019
- Conducted process mapping and implemented improvements in branch operations, reducing service bottlenecks by 15%.
- Supported cross-functional teams in managing inventory systems, leading to a 20% reduction in waste.
- Developed and implemented the blueprint for process improvement in the Central Processing Center of the Bank.
Education
Master of Business Administration - Supply Chain Management
Indiana University of Pennsylvania
05.2024
Master of Science - Project Management
Nnamdi Azikiwe University
12.2019
Bachelor of Science - Management (Honours)
Nnamdi Azikiwe University
12.2007
Skills
- Microsoft Project and Primavera P6
- Jira and SharePoint
- Office 365 and Google G Suite
- QuickBooks and Oracle ERP
- Vendor management and negotiations
- Process improvement
- Operational logistics
- Project scheduling
Certification
- PMI-PMP Certification
- Certified Scrum Master
- Six Sigma Green Belt
Accomplishments
- Fellow Institute of Management Consultants
Timeline
Logistics Analyst
Allwell Medxpress Logistics
03.2025 - Current
Project Coordinator & Scheduler
MiO Construction
03.2024 - 04.2025
Administrative Project Coordinator
Indiana University of Pennsylvania
01.2023 - 05.2024
Business Process Analyst - Branch Operations
Union Bank
06.2016 - 05.2019
Project Coordinator - Elite Relationship Manager
Union Bank
09.2014 - 12.2022
Master of Business Administration - Supply Chain Management
Indiana University of Pennsylvania
Master of Science - Project Management
Nnamdi Azikiwe University
Bachelor of Science - Management (Honours)
Nnamdi Azikiwe University
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