Summary
Overview
Work History
Education
Skills
Timeline
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Benita Douglas

Harrison Township,US

Summary

HR Manager with 14+ years of expertise in fostering positive employee relations and enhancing onboarding processes. Skilled in policy development, compliance, and benefits administration, effectively managing high-volume recruitment needs while maintaining a supportive workplace culture. Demonstrates strong capabilities in resolving complex employee issues and driving team success through strategic collaboration and communication.

Experienced with managing employee relations, recruitment, and compliance. Utilizes strategic HR planning to align talent resources with organizational goals. Track record of enhancing team performance and fostering positive work culture through effective communication and conflict resolution.

Overview

14
14
years of professional experience

Work History

HR Manager - Part-Time

The Great Skate of Michigan
01.2020 - Current
  • Implement HR policies, enhance employee relations, manage events, ensure cash accuracy, boost service
  • Coordinate successful private events, driving customer satisfaction and repeat bookings through exceptional service and attention to detail.
  • Reconciled financial transactions post-events, ensuring accuracy and accountability while maintaining seamless operations.

HR Manager

Light and Wonder
11.2024 - 07.2025
  • Work with Talent Acquisition team to manage the full recruitment lifecycle, including conducting interviews.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Build and run an effective onboarding program for all new Michigan creators. Assist in resolving employee relations issues by conducting thorough investigations and recommending solutions.
  • Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
  • Provided HR guidance and support to management on employee-related issues, including performance management, disciplinary action, terminations, and policy interpretation.
  • Process request for FMLA and LOA.
  • Managed employee disputes by employing conflict resolution techniques.

HR Generalist

LG Energy - Contract through Manpower Group
02.2024 - 09.2024
  • Coordinated compliance efforts during plant relocation, ensuring smooth transition.
  • Served as key liaison, improving employee relations and communication across locations.
  • Collaborated with Corporate Culture to enhance team morale through strategic events.
  • Streamlined payroll and benefits processes, boosting efficiency for 200+ employees.
  • Promptly addressed employee concerns, fostering a supportive workplace environment.
  • Support compliance efforts with HR policies, ensuring smooth transitions during plant relocations and minimizing disruptions.
  • Developed comprehensive HR compliance protocols during facility relocation, ensuring seamless operations while maintaining 200+ employee records and benefits administration
  • Led interdepartmental communication initiatives between relocated facilities, establishing robust channels for information exchange

HR Manager

SG Energy Solutions - Contract - CorTalent
06.2023 - 11.2023
  • Conducted full cycle, nationwide contractor acquisition as part of start-up for organization.
  • Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Administered safety training for new hires.

HR Manager

Salus Group
07.2017 - 06.2023
  • Led employee relations, resolving issues and enhancing communication across the organization.
  • Oversaw HR programs, including compensation, benefits, and talent management, ensuring compliance.
  • Managed benefit enrollment processes, improving employee satisfaction and retention.
  • Designed and updated benefits policies to remain competitive and legally compliant.
  • Complete RFP and shop for most competitive benefit plans prior to open enrollment.
  • Processed payroll for the entire company, ensuring accuracy and timeliness.
  • Fostered positive workplace culture through effective conflict resolution, performance management, and employee engagement initiatives
  • Developed comprehensive talent acquisition strategies, reducing recruitment cycles while maintaining high-quality candidate selection.
  • Administered LOA/FMLA.

HR Supervisor/Asst. to President

Tianhai Electric, North America, Inc.
07.2013 - 07.2017
  • Led HR initiatives, enhancing integration and compliance, fostering strong organizational culture.
  • Streamlined multi-state payroll operations and employee onboarding processes, resulting in enhanced efficiency and reduced processing timelines
  • Managed comprehensive HR operations, including compliance protocols and organizational development initiatives, while serving as key liaison to executive leadership
  • Redesigned onboarding systems and payroll procedures, creating efficient workflows that reduced administrative bottlenecks
  • Facilitated interdepartmental communication and policy implementation, ensuring alignment between HR objectives and organizational goals
  • Spearheaded HR transformation initiatives by redesigning payroll operations across multiple states, optimizing employee onboarding, and strengthening compliance protocols
  • Bridged communication between departments while serving as key liaison to executive leadership, ensuring alignment of HR strategies with organizational objectives

Human Resources/Executive Assistant

Tianhai Electric, North America - Contract through Express Employment/Acconting Principles
10.2011 - 07.2013
  • Administered payroll and benefits using Paychex, EZ Pay, and EZ Pay Advantage systems.
  • Orchestrated end-to-end relocation services and coordinated complex international travel arrangements while maintaining strict compliance protocols.
  • Facilitated seamless onboarding experiences and benefits administration while serving as primary liaison for expatriate employee support services.
  • Partnered with immigration attorneys to process work visas and green cards, ensuring smooth transitions for international talent acquisition.
  • Optimized HR administrative workflows and enhanced employee experience through systematic coordination of company-wide meetings and events
  • Established comprehensive relocation support system for expatriates, integrating housing, transportation, and cultural orientation services

Education

Bachelor of Arts (B.A.) - Human Resources Management

Davenport University
Warren, Michigan
01.2009

Skills

  • Workplace conflict resolution
  • Employee benefits management
  • Employee performance evaluation
  • Policy formulation
  • Regulatory compliance
  • New hire integration
  • FMLA administration
  • Workers' compensation expertise
  • Immigration policy knowledge
  • Strategic succession planning
  • Payroll management
  • Recruitment expertise
  • Logistical coordination
  • Payroll management

Timeline

HR Manager

Light and Wonder
11.2024 - 07.2025

HR Generalist

LG Energy - Contract through Manpower Group
02.2024 - 09.2024

HR Manager

SG Energy Solutions - Contract - CorTalent
06.2023 - 11.2023

HR Manager - Part-Time

The Great Skate of Michigan
01.2020 - Current

HR Manager

Salus Group
07.2017 - 06.2023

HR Supervisor/Asst. to President

Tianhai Electric, North America, Inc.
07.2013 - 07.2017

Human Resources/Executive Assistant

Tianhai Electric, North America - Contract through Express Employment/Acconting Principles
10.2011 - 07.2013

Bachelor of Arts (B.A.) - Human Resources Management

Davenport University