To apply the broad based educational and administrative skills that I have obtained to new experiences.
Overview
16
16
years of professional experience
Work History
Client specialist
Afterschool Labs/Spur
Huntsville, Alabama
03.2017 - Current
Spur/afterschool labs (40 hours per week)
Responsibilities include answering phones, responding to emails, account manager, receiving payments providing support to parents, Site Leaders and management, and general office duties.
Responded to all client inquiries and asked appropriate questions to facilitate resolution.
Interacted with team members across departments to research and resolve customer issues.
Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls.
Site/group leader
Afterschool Labs/Spur
Huntsville, Alabama
02.2014 - 03.2017
Afterschool labs (20-25 hours per week)
Responsibilities include supervising groups of students, supervising staff, administrative duties, instructing students using curriculum, and purchasing and organizing materials.
Trained new team members by relaying information on company procedures and safety requirements.
Attended staff development meetings and workshops and applied information from those events into daily activities.
K4/K3 INSTRUCTOR/OFFICE ASSISTANT
MARK CDC
08.2008 - 09.2013
(30-40 hours per week)
Responsibilities include supervising groups of students, administrative duties, receiving and recording payments, instructing students using curriculum, organizing materials.
Completed clerical tasks such as filing, copying and distributing mail.
Interacted with customers by phone, email or in-person to provide information.
Directed Summer program and activities
Education
Bachelor of Arts - English
University of Phoenix
05.2022
Skills
I have strong communication skills both verbal and written
I also possess great organizational skills
I have worked with Microsoft Office Suite, Google Suite, and EZChildTrack program management software
Dance
I have formal training in ballet, tap, and jazz dance. For the last 12 years I have been the overseer and choreographer for Spirit and Truth, which is the liturgical dance ministry at my church. Through this ministry I have also created our annual Christmas and Easter productions.
I taught liturgical dance and mime dance during Summer Camp at St. Mark CDC as part of our creative arts curriculum from 2008 to 2013.