Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BENITA HILL

Buford,GA

Summary

I'm an experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Team Leader/Supervisor

Sam's Club
08.2015 - 01.2024
  • Hire/Fire Associate
  • Hold associates accountable/responsible
  • Adhere to numbers
  • Oversee multiple departments
  • Sale Credit cards
  • Promote new merchandise
  • Safety/spill team
  • Forklift trainer
  • Ran accounting office/accountant
  • Provide Excellent customer service
  • Work well with others

Maintenance Supervisor

Macy's
09.2005 - 06.2014
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Conducted root cause analysis on recurring equipment failures and implemented corrective actions to prevent future occurrences.
  • Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
  • Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
  • Prioritized preventative measures such as lubrication programs and vibration analysis that helped extend equipment life cycles and reduce overall costs.
  • Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.

CNA Supervisor

Bronxwood Assisted Living
04.2000 - 07.2004
  • Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
  • Participated in regular meetings with upper management to discuss staffing issues, policy updates, and budgetary concerns.
  • Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Monitored inventory levels of medical supplies and equipment to ensure preparedness at all times.
  • Removed trash and straightened counters to keep pharmacy area clean and neat.
  • Improved patient care by implementing new protocols and procedures for CNA team members.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Skilled at working independently and collaboratively in a team environment.

Education

Junior High School Education -

Orange High
Orange, NJ
01.1992

Skills

    • Mentoring
    • Customer service
    • Supervising Experience
    • Team Management
    • Accounting
    • Communication skills
    • Shift Management
    • Supervising experience
    • Food Safety
    • Management
      • Project Planning
      • Quality Improvement
      • Safety
      • Conflict Resolution
      • Flexible Schedule
      • Work Planning and Prioritization
      • Complex Problem-Solving
      • People Management
      • Shift Scheduling
      • Leading Team Meetings

Certification

  • Food Safety Certification
  • CNA
  • Certified Home Health Aide

Timeline

Team Leader/Supervisor

Sam's Club
08.2015 - 01.2024

Maintenance Supervisor

Macy's
09.2005 - 06.2014

CNA Supervisor

Bronxwood Assisted Living
04.2000 - 07.2004

Junior High School Education -

Orange High

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BENITA HILL