Benita King
Operations
Silver Spring,MD
Overview
10
10
years of professional experience
20
20
Years of program management experience
Work History
Director of Operations
Howard University, College of Arts and Sciences
06.2019 - Current
- Oversee the day-to-day operations for the largest college at the University to identify and target areas in which the college can improve operation
- Define, implement and revise operational policies and guidelines for the college
- Develop, oversee, and implement new and existing programs, projects, and initiatives which create short-term and long-term value for the college
- Manage and coordinate scheduling, event bookings and public engagements for the Dean of the college
- Lead the college’s special projects and strategic initiatives to improve scalability, agility, and efficiency for the Office of the Dean
- Provide institutional support for strategic development and evaluating institutional performance
- Prepare presentations to update executive leadership and internal/external stakeholders on the status of the strategic plan and initiatives
- Assist with the preparation of high-level reports and presentations to key stakeholders including Board of visitors, faculty, Alumni Association, and Middle States, and other professional organizations
- Oversee administrator productivity and provide training and professional development for 25+ administrative professionals across the college
- Partner with the Dean and other leadership team members to ensure the success of the college’s highest priorities through fostering collaboration across the university
- Manage a cross-functional team to include information technology, office management, communications and media, and program management
- Provide strategic guidance and project management to 20 department chairs by leading cross-department teams to develop and move forward initiatives that implement college’s strategic plan
- Align and realign deliverables with program outcomes to continue to support the college’s mission and vision
- Identify, manage, and address challenges to mitigate risks
- Manage stakeholder communications, negotiations, and problem-solving
- Track the college’s revenue margins, operating expenses and conduct budget reviews to maximize profits
- Control procurement and resource allocation
- Serve as subject matter expert in process improvement, organizational design, and management/measurement systems.
Executive Assistant/Program Manager
Howard University, College of Arts and Sciences
07.2019 - 07.2021
- Act as liaison and represents the college by participating in Executive planning sessions, committee meetings, stakeholder workgroups, and various conferences
- Develop and manage strategic business relationships with the Senior Leadership, ensuring all operational plans, projects, and goals are progressing and completed in a timely manner
- Manage Dean’s schedule/calendar to include recommending opportunities for community and stakeholder engagement
- Preparation and planning for bi-annual COAS Board of Visitors meeting
- Provide summary and action items to members
- Prioritizes the Dean’s activities to ensure that specific issues of concern or vulnerability are addressed timely
- Advises the Dean on some sensitive matters
- Analyze and access continuous areas of efficiency and improvement in office processes and procedures to ensure the appropriate resource allocations
- Generation of various reports
- Information flow management
- Travel arrangements and expenses
- Draft and edit internal and external communications
- Respond, facilitate resolution, and/or triage on issues elevated to Dean’s office
- Develop programmatic policies and procedures in support of the college goals, and institutional strategic plan to improve services and look for opportunities for cost savings.
Project Coordinator, Middle States Institutional Accreditation Self-Study
Howard University (Accreditation Team)
03.2019 - 11.2020
- Provided support and interpretive guidance on accreditation standards to accreditation team and evaluators before, during, and after evaluation visits to assess compliance with the Standards of Accreditation
- Evaluate institutional documentation for compliance with established standards, as well as providing consultative guidance and feedback with respect to the application of standards at the practical level in the institution
- Assist with all aspects of the accreditation process, including but not limited to, scheduling visits, developing teams, preparing materials, editing reports, maintaining records, and responding to inquiries
- Attend and provide assistance to volunteers during Middle States Commission on Higher Education (MSCHE) meetings
- Attend and provide assistance to Commissioners during and after MSCHE Commission meetings to complete the accreditation process
- Prepare draft correspondence relating to the Commission’s decisions relative to accreditation.
Academic Director
Howard University, College of Medicine
01.2014 - 03.2019
- Served as Registrar for the College of Medicine, to include course registration and scheduling, course grade data entry, class promotion, and graduation clearance functions
- Verified and certified student records for promotion and graduation
- Coordinated commencement preparation as related to student participation, eligibility, and diploma production
- Designated assignments and submit recommendations within the Office of Academic Affairs
- Assigned students to groups for clinical rotations and monitor students’ progress to ensure compliance with site assignments
- Coordinated orientation sessions and academic ceremonies for medical students
- Organized and maintains medical student records
- Established and maintained the Policy and Procedures Manual for the Office of Academic Affairs
- Ensured compliance with Federal and State regulations relating to student academic records, in particular, the Family Educational Rights and Privacy Act (FERPA)
- Assisted the Senior Associate Dean for Academic Affairs with preparation of reports for the LCME, AAMC, NRMP, and NBME
- Performed all tasks relating to student information and preparation for academic coursework in AAMC and NBME
- Assisted in preparation for medical students’ residency programs in NRMP.
Timeline
Executive Assistant/Program Manager
Howard University, College of Arts and Sciences
07.2019 - 07.2021
Director of Operations
Howard University, College of Arts and Sciences
06.2019 - Current
Project Coordinator, Middle States Institutional Accreditation Self-Study
Howard University (Accreditation Team)
03.2019 - 11.2020
Academic Director
Howard University, College of Medicine
01.2014 - 03.2019
Bachelor of Science – Major: Criminal Justice, Minor: Psychology -
University of Maryland University College
Master of Science in Management: Project Management (MSM) -
University of Maryland University College
Master of Business Administration (MBA) -
University of Maryland University College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Summary
Accomplished and versatile leader at Howard University with proven abilities across all levels of organizational management. Adept in project planning and fostering teamwork, significantly enhancing operational efficiencies and strategic initiatives. Extraordinary in developing partnerships, collaborative relationships, improving processes, overseeing personnel, driving key projects to successful completion, and formulating tactical plans to meet strategic goals. Excelled in roles from Director of Operations to Academic Director, demonstrating exceptional organization, communication, and leadership skills. Proven leader with significant background in operations and program management.
Skills
- Risk Mitigation
- Leadership training
- Process Improvements
- Operations Oversight
- Strategic planning and execution
- Resource Allocation
- Performance Analysis
- Quality Assurance
- Schedule oversight
- Business Management
- Operational Efficiency
- Program Administration
Education
Bachelor of Science – Major: Criminal Justice, Minor: Psychology -
University of Maryland University College
College Park, MarylandMaster of Science in Management: Project Management (MSM) -
University of Maryland University College
College Park, Maryland05.2017
Master of Business Administration (MBA) -
University of Maryland University College
College Park, Maryland09.2015
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