Benita L. Cledomy
Los Angeles,CA
Summary
Experienced professional skilled in streamlining administrative operations and coordinating team efforts. Proven track record in schedule management, communication handling, and office workflow optimization. Recognized for exceptional organizational abilities and adaptability to changing demands. Collaborative mindset dedicated to achieving results and supporting organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Consultant II
Enterprise Mobility
08.2022 - Current
- Processed financing and insurance paperwork with precision, ensuring compliance with industry regulations and company standards
- Discussed budgeting and finance options
- Maintained client records and tracked sales activities in Salesforce, ensuring seamless operations and client satisfaction
- Managed strong interpersonal skills that make every encounter positive and productive
- Completed over 80 + activities daily and managed business on Salesforce including booking appointments, making phone calls, sending emails, and closing notes
- Used Teams to communicate with team members across 14 dealerships attend regional training and Host meetings effectively.
- Coordinated schedules, prepared sales contracts, and facilitated the completion of all documentation for vehicle sales and delivery
- Earned a 95% customer satisfaction rating, consistently exceeding the company average by 16%
- Analyzed sales data to identify trends, prepared detailed reports, and provided actionable insights for decision-making using credible sources
Administrative Assistant
Industrial Realty Firm, LLC
06.2020 - 07.2022
- Handled 35+ daily calls and emails, providing professional and timely communication with clients, stakeholders, and executives
- Maintained meticulous financial records, organized transaction files, and managed accounts payable to meet critical deadlines
- Directed property managers and supported executive staff in managing long-term client relationships
- Coordinated with vendors to ensure timely service delivery, managed office supplies, and maintained an efficient workplace
- Organized and filed contracts, correspondence, and transaction documents, ensuring accessibility and compliance with record-keeping standards
Receptionist & Administrative Assistant
Fanisbert, Mase, & Sussman, LLP
06.2020 - 07.2022
- Managed 15+ daily calls on multi-line systems, promptly responding to client inquiries and taking detailed messages for executives
- Proofread attorney journal entries, memos, and legal documents, ensuring accuracy and adherence to standards
- Scheduled meetings with contractors, tracked invoices with discretion and managed staff calendars
- Event planning, managed catering, invitations, setting up, and breaking down the event
- Venue negations
- Ordering daily office supplies
- Developed efficient office workflows, ensuring deadlines were met while maintaining confidentiality
Operational Assistant Manager
Clear, LLC
07.2018 - 05.2020
- Led customer service operations, improving service metrics in collaboration with TSA and airline partners
- Mentored and trained staff with a positive attitude, achieving a 15% improvement in sales and customer satisfaction scores above the company average
- Managed vendor payment processes, performed monthly reconciliations, and ensured financial accuracy for seven terminals across Los Angeles International Airport
- Troubleshoot asset control issues using JIRA on biometric pods, ensuring operational efficiency and compliance
Docent
California African American Museum
06.2012 - 10.2017
- Delivered engaging educational tours highlighting African American history, art, and culture
- Facilitated interactive discussions with diverse groups, enhancing visitor understanding and engagement
- Led 60 visitors on daily guided tours and answered questions accurately.
- Scheduled 10 tours every week over the phone and answered guest questions.
- Planned and executed 3 weekly workshops to educate guests on African American History
Education
Bachelor of Arts - African American Studies
University of California, Riverside
Riverside, CA06.2019
Associate of Arts - Liberal Arts
West Los Angeles Community College
Los Angeles, CA06.2017
Skills
- Salesforce
- JIRA
- Tabs
- Microsoft Office
- Google Workspace
- Customer relationship management
- Time management
Leadership and Activities
College Ambassador, World Impact, 10/01/15, 08/31/17, Delivered workshops for inner-city high school students on FAFSA and financial aid application processes., Led discussions on AP course preparation and guided students in college readiness strategies.
Certifications
Certified Notary Public, Salesforce, JIRA, Tabs, Microsoft Office, Google Workspace, Native English, Haitian Creole
Certification
- CNP - Certified Notary Public
Languages
English
Native or Bilingual
Timeline
Sales Consultant II
Enterprise Mobility
08.2022 - Current
Administrative Assistant
Industrial Realty Firm, LLC
06.2020 - 07.2022
Receptionist & Administrative Assistant
Fanisbert, Mase, & Sussman, LLP
06.2020 - 07.2022
Operational Assistant Manager
Clear, LLC
07.2018 - 05.2020
Docent
California African American Museum
06.2012 - 10.2017
Associate of Arts - Liberal Arts
West Los Angeles Community College
- CNP - Certified Notary Public
Bachelor of Arts - African American Studies
University of California, Riverside
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