Summary
Overview
Work History
Education
Skills
Timeline
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Benita Reyes

Port Orchard,Washington

Summary

Dynamic Housekeeping Supervisor at JBLM IHG Military Hotels, skilled in training and mentoring staff to enhance performance and ensure exceptional guest relations. Expert in cleaning and sanitation, I implemented efficient workflows and conducted thorough inspections, achieving high standards of quality assurance while fostering a motivated team environment.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures.

Experienced with leading housekeeping teams to maintain cleanliness and order. Utilizes strong organizational skills and attention to detail to ensure pristine environment. Track record of effective team management and problem-solving in dynamic settings.

Housekeeping professional prepared to oversee and improve cleaning operations in hospitality setting. Proven ability to enhance guest satisfaction and streamline housekeeping procedures. Known for strong team collaboration and adapting to evolving needs, with focus on cleanliness standards and effective communication.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Housekeeping Supervisor

JBLM IHG Military Hotels
06.2005 - 08.2025
  • Assisted in maintaining cleanliness and organization of guest rooms and common areas.
  • Supported training of staff on proper cleaning techniques and safety protocols.
  • Implemented efficient cleaning schedules to optimize workflow throughout the facility.
  • Monitored inventory levels of cleaning supplies and equipment for timely replenishment.
  • Conducted inspections to ensure adherence to cleanliness standards and policies.
  • Collaborated with team members to address guest requests and resolve issues promptly.
  • Adapted quickly to changing priorities while maintaining high service quality standards.
  • Increased employee performance through effective supervision and training.

Education

High School Diploma -

George Washington High School
Mangilao, Guam

Skills

  • Cleaning and sanitation
  • Guest relations
  • Customer service-focused
  • Customer service
  • Task assignment
  • Training and mentoring
  • Room inspection
  • Team guidance and motivation
  • Employee training and development
  • Inventory monitoring
  • Quality assurance and control
  • Preventive Maintenance
  • Facilities inspection

Timeline

Housekeeping Supervisor

JBLM IHG Military Hotels
06.2005 - 08.2025

High School Diploma -

George Washington High School