Benita Robertson
Business Analyst
Annapolis,MD
Summary
Process Improvement Analyst focused on developing analytical models and proactive solutions to process challenges, experienced consultant for federal government clients.
Overview
2
2
Certifications
13
13
years of professional experience
Work History
Process Improvement Analyst
Central Research Inc
Washington, DC
01.2020 - Current
- Client: U.S Department of Interior, Office of Acquisition and Property Management, Acquisition 2020 Project
- Developed 12 new acquisition templates for 800+ member workforce, and exceeded 2020 target.
- Built DOI Acquisition ToolKit-Interactive PowerApps application to centralized acquisition templates and resources and allow users to submit documents for review and approval through PowerAutomate workflows.
- Solicited constant feedback from acquisition workforce, through surveys and facilitated 9 focus groups, 42% increase in workforce response rate post program launch.
- Developed strong process improvement initiatives and analyzed problems to create corrective action strategy.
- Recommended improvements for cross-functional projects and processes.
- Aligned success with project key performance indicators
Senior Contract Data Analyst
Information Technology Solutions Consulting
Falls Church, VA
05.2017 - 12.2019
- Client: Defense Health Agency
- Developed acquisition systems training materials for 28 organizational training sessions delivered to over 200 trainees.
- Produced 22 acquisition systems newsletters, distributed to 1000 users.
- Lead internal audits support that 85% of users are properly provisioned in compliance with regulations, policies, guidance and procedures.
- Analyzed current business intelligence information to produce reports and polished stakeholder presentations, highlighting findings and recommending changes.
- Met weekly procurement data error correction reporting requirements to improve contract data quality
Procurement Analyst
U.S Department of State
Washington, DC
10.2015 - 05.2017
- Conducted 24 Purchase Card Audits to verify proper usage of Government Wide Purchase Card provided suggested remedies for non-compliance.
- Participated in requirements meetings and data mapping sessions to understand customer and stakeholder needs.
- Updated internal control documentation
Procurement Analyst
Dept Of Veterans Affairs
Washington, DC
09.2013 - 10.2015
- Negotiated contract transition, resulted in a cost avoidance for VA HR&A of more than $2.1M in OPM fees and received formal recognition
- Coordinated 4 Integrated Product Teams (IPT) as required by VA Procurement Policy Memorandum (2013-07) required for complex acquisitions anticipated to exceed 5 million dollars
- Support program prioritization
- Elicit program requirements
Contract Specialist
Department Of Defense
Washington, DC
06.2008 - 09.2013
- Awarded mission essential contracts exceeding 30 million dollars
- Received formal supervisor recognition for consistently meeting or exceeding established weekly award metrics by 5%
- Increased savings by initiating and fostering relationships with suppliers to communicate on problem-areas and work closely to resolve.
- Experience with firm fixed price, indefinite Delivery, Indefinite Quantity, contracts and interagency agreements
- Knowledge of Federal Acquisition Regulations
Education
Certified Life And Engagement Coach
Anne Arundel Community College
Arnold, MD 05.2021 - 05.2021
Masters Certificate - Executive Leadership
AMERICAN UNIVERSITY-SCHOOL oF PUBLIC AFFAIRS
Bachelor of Arts - English
Virginia State University
Petersburg, VASkills
Process Improvement
Office 365 Applications (PowerApps, PowerBI, PowerAutomate, SharePoint)
Formal Coaching Techniques
Stakeholder Management
Data Analysis
Accomplishments
- École Québec Monde-French Immersion Training Quebec City, QC June 15-26, 2015
Certification
NCMA Certified Federal Contracts Manager (CFCM)
Timeline
Certified Life And Engagement Coach
Anne Arundel Community College
05.2021 - 05.2021
Engagement Coach Certification
05-2021
Process Improvement Analyst
Central Research Inc
01.2020 - Current
Senior Contract Data Analyst
Information Technology Solutions Consulting
05.2017 - 12.2019
Procurement Analyst
U.S Department of State
10.2015 - 05.2017
Procurement Analyst
Dept Of Veterans Affairs
09.2013 - 10.2015
Contract Specialist
Department Of Defense
06.2008 - 09.2013
Bachelor of Arts - English
Virginia State University
Masters Certificate - Executive Leadership
AMERICAN UNIVERSITY-SCHOOL oF PUBLIC AFFAIRS